Forrester Research For:
Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.
Vice President of Application Development
Vice President, Project Management Office
Vice President of Engineering
February 20, 2017 | Mike Gualtieri
February 19, 2017 | Mike Gualtieri
February 17, 2017 | Boris Evelson
February 17, 2017 | Michael Facemire
Performance Management: The Mobile App Development Playbook
February 17, 2017 | Mark Grannan
Digital experiences on mobile connections suffer from performance issues, and impatient users compound the challenges that slower, intermittent mobile connections raise. Firms need to build a new...
Organization: The CRM Playbook
February 17, 2017 | Kate Leggett
Organizations increasingly adopt software-as-a-service (SaaS) CRM solutions, but many have not adapted their governance processes and policies to get maximum value out of those solutions....
Customer Experience Management, Web Development...
Architecture & Technology Strategy, Multichannel Architecture...
Architecture & Technology Strategy, Development Platforms...
May 9, 2017 - May 10, 2017
February 24, 2017
March 6, 2017