Forrester Research For:
Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.
Vice President of Application Development
Vice President, Project Management Office
Vice President of Engineering
May 2, 2016 | Nick Barber
April 28, 2016 | John M. Wargo
April 23, 2016 | Nick Barber
April 20, 2016 | Nick Barber
Vision: The Business Process Management Playbook
May 2, 2016 | Clay Richardson
Over the past three years, BPM has struggled to remain relevant in the face of rapid technology and business innovation. That's going to change. BPM will reassert its dominance as an important...
Enterprise Search Has Evolved Into Something Delightfully Different
May 2, 2016 | Rowan Curran
Keyword search is obsolete. Cognitive search is the new watchword. We've gone far beyond the traditional search box with a simple list of results to cognitive search. That means less searching and...
Architecture & Technology Strategy, Multichannel Architecture...
Omnichannel Customer Experience, Multichannel Architecture...
May 10, 2016 - May 11, 2016
May 11, 2016
May 13, 2016