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Application Development & Delivery Professionals

Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.

Who this role is for:

Vice President of Application Development
PMO Director
Vice President, Project Management Office
Vice President of Engineering

Vice President and Group Director Sharyn Leaver (01:17)

Challenges facing today's Application Development & Delivery Professionals:

Build and run new systems of engagement with deep customer insights.

TechRadar™: Digital Customer Experience Technologies, Q1 2015

Support their company’s digital strategy with the right technologies.

Define The Road Map For Transforming Your App Landscape

Create and deliver mobile apps for customer engagement.

The Future Of Mobile Application Development

The Mobile App Development Playbook For 2015

Deliver apps that leverage more data and better analytics for decision-makers.

TechRadar™: Business Intelligence, Q1 2015

The Business Intelligence Playbook For 2015

Application Development & Delivery Blog

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Latest Research For This Role

Report: Vendor Landscape: Citizen Engagement Platforms

Citizen Engagement Platforms Improve Outreach And Service Delivery

October 5, 2015 | Jennifer Belissent, Ph.D.

Government decision-makers are increasingly being held accountable for programs and their budgets. As a result, they want to be sure that these programs meet the needs and expectations of their...

Report: Agile Experts Focus On Downstream Delivery

The 2015 State Of Agile Development: Agile Experts Have Valuable Lessons To Share In How They Apply DevOps

October 5, 2015 | Diego Lo Giudice

There is no doubt that Agile is fueling all major software innovations in all global markets. Agile techniques create more value for the business, and faster, than traditional methods. But you won't...

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Analysts Serving This Role

  • Leonard Couture

    Leonard Couture

    Customer Relationship Management (CRM), Packaged Solutions...

  • Kate Leggett

    Kate Leggett

    Digital Business, Customer Experience Management...

  • Ian Jacobs

    Ian Jacobs

    Omnichannel Customer Experience, Customer Relationship Management (CRM)...

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Upcoming Events For This Role


May 10, 2016 - May 11, 2016

Webinar: Streamline Mobile App Testing

November 4, 2015

Webinar: Use Omnichannel Banking Solutions To Increase Customer Experience

November 17, 2015

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