Forrester Research For:
Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.
Vice President of Application Development
Vice President, Project Management Office
Vice President of Engineering
November 24, 2015 | Kate Leggett
November 23, 2015 | Diego Lo Giudice
November 5, 2015 | Anjali Yakkundi
November 4, 2015 | Ted Schadler
Vision: Application Development Strategy, Structure, And Sourcing Playbook
November 25, 2015 | John R. Rymer
Now that you've started to quickly produce apps to win, serve, and retain customers, it's time to take the next step. Nimble customer engagement apps and analytics must activate customer experience...
Android Extends Its Global Lead, iOS Shines In North America, And Windows Gains Ground As A Third Player
November 25, 2015 | Jeffrey S. Hammond
In 2015, Android and iOS devices still capture the dominant share of mobile developers' attention. But the gap between the also-rans and at least one of these two leading mobile operating systems...
Omnichannel Customer Experience, Multichannel Architecture...
Telecommunications Services, Information Management...
Customer Experience Management, Customer Relationship Management (CRM)...
May 10, 2016 - May 11, 2016
December 8, 2015
December 15, 2015