Artificial Intelligence (AI)

Latest Research

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Robotic Process Automation Services, Q4 2018

    Forrester's Overview Of 39 Robotic Process Automation Service Providers

    December 14, 2018 Leslie Joseph, Craig Le Clair

    Robotic process automation (RPA) services can add value via consulting, implementation support, and ongoing management of an RPA program. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use Forrester's Now Tech report to understand the value they can expect from RPA services and select providers based on size and functionality.

  • For CIO Professionals

    REPORT: Disruptive Innovations Are Happening In Every Industry

    If Farmers Can Innovate, So Can You

    December 12, 2018 James Staten, Michele Pelino

    Every company is facing future digital disruption from peers and new market entrants that are leveraging technology chains to deliver disruptive new market innovations. Even old school industries like farming are seeing significant digital innovations. Companies are learning how they can leverage chains of existing and emerging technologies to dramatically improve physical processes and overcome environmental and biological shortcomings.

  • For CIO Professionals

    REPORT: Top Research For CIOs: Customer Experience

    Help Your Firm Realize The Value Of Superior CX

    December 11, 2018 Matthew Guarini

    In the age of the customer, the ability to deliver a quality experience to your customers is a key differentiator. Position yourself to be the company that customers love, trust, and come back to, and you will reap the benefits. CIOs are well positioned to partner with other business leaders to drive customer experience (CX) and cultivate customer obsession in the technology function. Read this report to better understand CX and start delivering a strategy that helps your firm win in the age of the customer.

  • For CIO Professionals

    REPORT: Emerging Technology Spotlight: Computer Vision

    Computer Vision Gives Machines The Gift Of Sight

    December 10, 2018 Brandon Purcell, Kjell Carlsson, Ph.D.

    Thanks to massive training data sets, deep neural networks, and graphics processing units (GPUs), computers can now accurately identify objects and features in images and video. CIOs and business technology leaders should read this report to understand how they can leverage computer vision for security, social media monitoring, marketing asset management, manufacturing, and myriad other use cases involving the classification of unstructured image data.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Beyond The Hype: How Banks Use AI To Drive Operational Efficiency

    Banks Show Big Appetite For AI-Driven Risk Management And Efficiency

    December 6, 2018 Zhi-Ying Barry

    Banks around the world have identified artificial intelligence (AI) as a key priority and are interested in AI implementations. But many digital banking executives don't know where to start or what to focus on. The hype around AI makes this even harder. This report examines the current AI-driven operational efficiency banking use cases and business results to date.

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