B2B eCommerce

Business-to-business (B2B) eCommerce involves interactions and transactions between a company and its trading partners: suppliers, collaborators, subsidiaries, and large institutional customers. These exchanges can take place via a value-added network or proprietary connection. More often, they are conducted online or via a mobile device, with applications that are highly automated and require very little human involvement.


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  • For Application Development & Delivery Professionals

    Report: Best Practices: Uncover The Full Potential Of B2B Order Management

    B2B order management (B2B OM) platforms link complex portfolios of order capture and execution applications. It's a foundation of digital transformation and B2B eCommerce for federated global en...

    • Downloads: 38
  • For eBusiness & Channel Strategy Professionals

    Report: Make Your B2B Business A Digital Business

    New forms of digital customer engagement are transforming B2B businesses. In many cases, they're being forced to fundamentally rethink how they go to market — from the customers they target to t...

    • Downloads: 1571
  • For eBusiness & Channel Strategy Professionals

    Report: Vendor Landscape: Pick The Right Digital Money Management Technologies

    For digital business strategy executives at retail banks and wealth management firms worldwide who are either launching digital money management for the first time or want to improve an existing...

    • Downloads: 424
  • For eBusiness & Channel Strategy Professionals

    Report: Measuring Up: Benchmarking Your B2B eCommerce Performance

    In the age of the customer, it is critical that B2B companies know where they're performing well with their customers and where they're falling short. As such, Forrester partnered with Internet ...

    • Downloads: 767
  • For eBusiness & Channel Strategy Professionals

    Report: Get Your B2B eCommerce Metrics Right

    Business-to-business (B2B) companies face a daunting yet critical task: accurately measuring and reporting the impact that digital channels have on sales, service, loyalty, and operations. Facto...

    • Downloads: 968
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Analysts who cover B2B eCommerce