B2B eCommerce

Business-to-business (B2B) eCommerce involves interactions and transactions between a company and its trading partners: suppliers, collaborators, subsidiaries, and large institutional customers. These exchanges can take place via a value-added network or proprietary connection. More often, they are conducted online or via a mobile device, with applications that are highly automated and require very little human involvement.

Research

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  • For eBusiness & Channel Strategy Professionals

    Report: US B2B eCommerce Will Hit $1.2 Trillion By 2021

    Forrester estimates that B2B eCommerce will reach $1.2 trillion and account for 13.1% of all B2B sales in the US by 2021. At the end of 2017, Forrester expects eCommerce to reach $889 billion an...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: eProcurement, Q2 2017

    Enterprises are increasingly implementing eProcurement platforms to enable employees to buy what they need quickly, safely, and cost-effectively. This report will help an application development...

  • For eBusiness & Channel Strategy Professionals

    Report: It Takes A Village To Deliver World-Class B2B Commerce

    Producing an effective B2B eCommerce technology strategy is like planning for a successful journey: You need a good map, a proper guide, and the right tools. In the age of the customer, B2B digi...

  • For eBusiness & Channel Strategy Professionals

    Report: Death Of A (B2B) Salesman: Two Years Later

    Two years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester sees B2B buyers both accelerating their shift to self-serve and demanding higher-quality interact...

  • For eBusiness & Channel Strategy Professionals

    Report: The Forrester Wave™: B2B Commerce Suites, Q1 2017

    In our 35-criteria evaluation of B2B commerce suite providers, we identified the 11 most significant vendors — Apttus, CloudCraze, Episerver, IBM, Insite Software, Intershop, Magento, Oracle Com...

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Analysts who cover B2B eCommerce

Charts & Figures