B2B eCommerce

Business-to-business (B2B) eCommerce involves interactions and transactions between a company and its trading partners: suppliers, collaborators, subsidiaries, and large institutional customers. These exchanges can take place via a value-added network or proprietary connection. More often, they are conducted online or via a mobile device, with applications that are highly automated and require very little human involvement.


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  • For eBusiness & Channel Strategy Professionals

    Report: The Case For Omnichannel B2B

    Omnichannel business-to-business (B2B) buyers are more active, generate more incremental revenue, and cost less to serve than single-channel customers. But as customer expectations rise, B2B buy...

  • For eBusiness & Channel Strategy Professionals

    Report: Improve B2B eCommerce Execution By Using ACTIVE Strategies

    B2B eCommerce organizations know that having a vision alone does not guarantee success. The devil is in the details and the hard work associated with executing on solid, actionable strategies. T...

  • For eBusiness & Channel Strategy Professionals

    Report: US B2B eCommerce Will Hit $1.2 Trillion By 2021

    Forrester estimates that B2B eCommerce will reach $1.2 trillion and account for 13.1% of all B2B sales in the US by 2021. At the end of 2017, Forrester expects eCommerce to reach $889 billion an...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: eProcurement, Q2 2017

    Enterprises are increasingly implementing eProcurement platforms to enable employees to buy what they need quickly, safely, and cost-effectively. This report will help an application development...

  • For eBusiness & Channel Strategy Professionals

    Report: It Takes A Village To Deliver World-Class B2B Commerce

    Producing an effective B2B eCommerce technology strategy is like planning for a successful journey: You need a good map, a proper guide, and the right tools. In the age of the customer, B2B digi...

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Analysts who cover B2B eCommerce