Speaker Biography

Ben Hansen

Human Factors and User Experience Consultant

Sessions Featuring This Speaker

Forrester's Forum For Customer Experience Professionals East



    Ben Hansen has been driving better business by ensuring great user experiences for a very long time. As a certified Human Factors and User Experience Professional, with a Master of Engineering in software engineering and program management experience, Ben brings to any team deep design and technical experience. Now serving IBM, Ben is Product Owner for user research tools and methods primarily driving data from ongoing user feedback and AB testing into designs across the company.