Skip to main content
Bernhard   Schaffrik

Bernhard Schaffrik

Principal Analyst Serving CIO Professionals

Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Previous Work Experience

Bernhard has over 20 years of experience in technology management as an advisor, strategist, architect, and manager. Before joining Forrester, Bernhard held various tech management positions at Merck in Darmstadt, Germany. He built and ran the enterprise architecture management discipline, acted as chief architect to the CIO, and drove the transformation of the IT organization to a customer-obsessed, business-performance-enabling organization. Bernhard also led the digital transformation of Merck’s Performance Materials business sector and managed the Technology Innovation Group of Merck’s shared services function. Prior to joining Merck, Bernhard worked in the consulting industry with a strong focus on business process management, enterprise architecture management, organizational transformation, and change management.

Education

Bernhard holds a PhD in economics and social sciences from the Helmut-Schmidt University in Hamburg and a diploma in business administration from the Passau University.

Bernhard Schaffrik

Principal Analyst Serving CIO Professionals

Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Previous Work Experience

Bernhard has over 20 years of experience in technology management as an advisor, strategist, architect, and manager. Before joining Forrester, Bernhard held various tech management positions at Merck in Darmstadt, Germany. He built and ran the enterprise architecture management discipline, acted as chief architect to the CIO, and drove the transformation of the IT organization to a customer-obsessed, business-performance-enabling organization. Bernhard also led the digital transformation of Merck’s Performance Materials business sector and managed the Technology Innovation Group of Merck’s shared services function. Prior to joining Merck, Bernhard worked in the consulting industry with a strong focus on business process management, enterprise architecture management, organizational transformation, and change management.

Education

Bernhard holds a PhD in economics and social sciences from the Helmut-Schmidt University in Hamburg and a diploma in business administration from the Passau University.

Bernhard Schaffrik's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Chief Innovation Officers Help Firms Make Innovation Sustainable

    How To Use A Chief Innovation Officer On Your Innovation Journey

    July 8, 2020Bernhard Schaffrik

    Companies continue to struggle to build sustainable innovation programs. While they may have an innovation center, dedicated managers, or even a chief digital officer (CDO), many find it difficult to realize real business value from their innovation efforts. This report outlines why and how the role of the chief innovation officer (CInO) can help the C-suite and CIOs in particular ensure that their innovation investments will pay off. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

View all of Bernhard Schaffrik's Research

Clients Who Work With Bernhard Schaffrik Also Work With:

View all related analysts