Why Read This
The adoption of strong multifactor authentication (MFA) is on the rise. It's often the first port of call on the journey to a fuller identity and access management implementation; MFA directly addresses the password problem, which is a well-known and well-defined security weakness in many corporate environments. An impressive proportion of enterprises in Europe and North America have implemented MFA, but in reality many of those implementations only cover a small minority of a company's users. As so many organizations have yet to embark on a full MFA rollout, Forrester interviewed several firms that have recently completed the process successfully to learn about the best ways of doing so. Four main themes emerged from these interviews: Understand how your users work; determine what the business needs and be proactive; anticipate and mitigate technology challenges; and develop a strategy to get support in the right places.