Speaker Biography

Bill Martorelli

Principal Analyst

Sessions Featuring This Speaker

Forrester's Forum For Technology Management Leaders


  • 12:45 PM - 01:25 PM

    The New Era Of Multimodel Sourcing

    The days of “lift and shift” outsourcing are over. In the future, you need to access new application services that address the full range of your IT and business needs. You have a broad set of resource options available to you — offshore, onshore, and near-shore (among others) — but you’ll need to know which resources to use and when and how to manage them, including:

    • How the offshore outsourcing programs are evolving with the new focus on digital services.
    • Which new providers you should have on your radar.
    • How to engage with these providers.

Research Focus

Bill serves infrastructure and operations (I&O) Professionals with primary research responsibility for services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection across the spectrum of outsourcing opportunities.

Previous Work Experience

Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. At Giga, Bill was responsible for a variety of sourcing research topics, including managed services, IT outsourcing, and hosting.

Prior to joining Giga, Bill was an analyst at Hurwitz Group, where he was responsible for all services-related coverage, including managed applications services. Prior to Hurwitz Group, Bill worked at CSC Index, where he directed research for a multiclient program for application delivery executives. Prior to that, he was director of research for New Science Associates, a research firm acquired by Gartner Group in 1993.

Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.


Bill earned a BS in speech from Northwestern University.