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Brands' CX Quality Is Stagnant Across The Board In 2017
August 15, 2017

Forrester's 2017 US Customer Experience Index (CX Index™) reveals that CX quality has hit a wall. Although there were no true CX leaders in any industry, certain brands still performed better than others. Discover the full brand rankings for the following industries:

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Jenna Vassallo
Marketing Manager
Forrester Research, Inc.

Tel. 617-613-5746



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