For Infrastructure & Operations Professionals

Build Digital Workspace Delivery Systems To Give Employees The Right Tools For Their Job

    Why Read This Report

    This report outlines the tools and technology of Forrester's solution for infrastructure and operations (I&O) professionals' workforce computing challenges. Forrester's research into workforce computing trends sheds light on the difficulty of serving employees across your business. Their needs are shifting — they're increasingly using a variety of apps and services outside the corporate network but must also regularly access legacy applications and core services inside the firewall. The corporate personal computing environment is now a mix of legacy Windows, client/server, cloud-hosted, and native apps, and a wider array of devices and operating systems, which is not well suited to this evolving, mobile workforce. A growing mosaic of technologies we call digital workspace delivery systems is evolving to offer optimal user experiences for Microsoft Windows-based desktops and applications across devices, locations, and work styles, which help employees work more effectively. However, without a way to organize the technologies into logical groups, it's difficult to understand the technologies or assess their fit for your workforce's needs. In this research, we categorize the technologies and explain how they work and what they're appropriate for.
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    TABLE OF CONTENTS

    • There Are Few Things As Paralyzing As The Wrong Tool For The Job
    • Mobility And BYOD Necessitate A Bigger Box Of Tools
    • Organize Your Toolbox With Digital Workspace Delivery Concepts
    • What To Look For When You Go Shopping
    • RECOMMENDATIONS

      Use Digital Workspace Delivery To Build A System Of Productivity
    • Supplemental Material
    • Related Research Documents