Create A Business Architecture Program That Addresses Customer Expectations
Firms are challenged with understanding the impact of technology, business model, and customer disruption. So firms are seeking new approaches to define, plan, and execute customer-driven strategies. An effective business architecture (BA) discipline provides a platform to develop transformation plans that meet the needs of firms. Forrester's BA playbook provides enterprise architects with a robust and integrated framework and methodology that gives organizations, regardless of industry, a sound ...
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Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.