Create A Business Architecture Program That Helps Your Business Manage Change
As organizations of all types seek greater customer engagement and digital business agility, change initiatives are proliferating — multiple programs to improve the customer experience coexist with projects to reduce costs or integrate new businesses. Without coordination, the enterprise struggles to resolve conflicting objectives and achieve business goals. Business architecture (BA) provides methods to analyze an organization's business and operating models to support a wide variety of change ...
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Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.
Focus on customer engagement.
With mobile, social, and other technologies changing how your employees work and how your company does business, building adaptive technology solutions has never been more challenging for CIOs.Learn how Forrester Consulting can help.