Business Intelligence

Forrester defines the business intelligence (BI) market as a set of methodologies, processes, architectures, and technologies that leverage the output of information management processes for analysis, reporting, performance management, and information delivery. Research coverage includes executive dashboards as well as query and reporting tools.

Refine your results

Date Range





Market Imperatives




382 results in Reports

  • Business Intelligence
  • For Customer Experience Professionals

    Report:The Top 10 Voice Of The Customer (VoC) Program Questions Answered

    The Value Of VoC Programs, VoC Program Best Practices, And Ways That VoC Programs Drive CX Management Maturity

    The VoC helps improve customer experience (CX) and drive significant business value. To help organizations get the most out of their VoC programs, Forrester answered the most common questions that we...

    • Downloads: 837
  • For Enterprise Architecture Professionals

    Report:Insight Platforms Accelerate Digital Transformation

    A New Class Of Software Makes It Easier To Turn Big Data Into Action

    All of your business digital ambitions involve better analytics, but the complexity of managing big data and advanced analytics is driving down satisfaction, despite investment. Read this report to...

    • Downloads: 81
  • For Application Development & Delivery Professionals

    Report:Benchmark Your BI Environment For Continuous Improvement

    Benchmarks: The Business Intelligence Playbook

    Application development and delivery (AD&D) professionals working on business intelligence (BI) initiatives need to understand whether their BI environment is performing well or could use a strategy...

    • Downloads: 780
  • For Enterprise Architecture Professionals

    Report:Lost In Data Translation? Forrester's Data Taxonomy To The Rescue

    Tools And Technology: The Data Management Playbook

    When it comes to data technology, are you lost in translation? What's the difference between data federation, virtualization, and data-as-a-service? Are columnar databases also relational? These...

    • Downloads: 695
  • For CIO Professionals

    Report:Mature Business Intelligence Software Market? Far From It

    ForecastView Document

    Business intelligence (BI) and analytics software — key components of systems of insight (SoI) — extract raw data from transactional and other operational applications; transform it into information...

    • For Application Development & Delivery Professionals

      Report:Build An Agile BI Organization

      Organization: The Business Intelligence Playbook

      Getting actionable insights from data, AKA business intelligence (BI), is key to enterprise success and competitive differentiation, and Agile BI is one of the ways to make it successful. This...

      • Downloads: 2530
    • For eBusiness & Channel Strategy Professionals

      Report:Analyze This: Web Style Analytics Enters The Retail Store

      Performance Management: The Digital Store Playbook

      eBusiness leaders have a lot to offer retail store executives as they embark on injecting digital commerce technology into the physical store. Retail stores have been living in the analytical "dark...

      • Downloads: 782
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Big Data Streaming Analytics, Q1 2016

      Streaming Analytics Are Critical To Building Contextual Insights For Internet-Of-Things, Mobile, Web, And Enterprise Applications

      Everybody is talking about real-time contextual app experiences, but nobody is doing anything about it. That's because most AD&D pros aren't fully exploiting real-time streaming data that flows from...

      • Downloads: 258
    • For Customer Insights Professionals

      Report:Brief: Use Mobile Gaming Analytics To Improve Your Digital Marketing

      Chinese Firms Leverage Mobile Games To Increase The Effectiveness Of Their Marketing Performance

      Chinese firms wanting to better engage the online population of hyperconnected consumers are beginning to look to mobile gaming — which has become the most common group of applications that these...

      • Downloads: 86
    • For CIO Professionals

      Report:Data Leadership Drives Government Transformation: Hail To The Chief (Of Data)

      Governments Appoint CDOs In All But The Name

      Governments struggle to meet the rising expectations of their citizens. Despite budget shortfalls and skills deficits, however, many governments have begun to successfully leverage a plentiful...

      • Downloads: 64
    • For Enterprise Architecture Professionals

      Report:TechRadar™: Big Data, Q1 2016

      Big Data Is Critical Technology For Insights-Driven Businesses

      To remain competitive, firms absolutely must mine insights from vast and diverse data sets. However, the complexity of the big data technology ecosystem can stall key initiatives to improve customer...

      • Downloads: 524
    • For Application Development & Delivery Professionals

      Report:Boost Customer Insights With Actionable Marketing Dashboards

      A Practical Guide For Technology And Business Professionals To Collaboratively Build Effective Marketing Dashboards

      In this report, application development and delivery (AD&D) pros will learn about the strategies, goals, objectives, and challenges that their customer insights (CI) colleagues face when defining...

      • Downloads: 123
    • For Customer Insights Professionals

      Report:The Forrester Wave™: Customer Analytics Solutions, Q1 2016

      The 11 Providers That Matter Most And How They Stack Up

      In our 33-criteria evaluation of customer analytics vendors, we identified the 11 most significant software providers in this category — Adobe, AgilOne, Alteryx, Angoss, FICO, IBM, Manthan, Pitney...

      • Downloads: 386
    • For Application Development & Delivery Professionals

      Report:Establish Ongoing Processes To Assess Your Business Intelligence Maturity

      Assessment: The Business Intelligence Playbook

      Forrester's business intelligence (BI) maturity self-assessment model helps application development and delivery (AD&D) professionals assess the maturity of their current BI environments. It also...

      • Downloads: 888
    • For Application Development & Delivery Professionals

      Report:Stay On Top Of New BI Technologies To Lead Your Enterprise Into The Not-Too-Distant Future

      Earlier-generation business intelligence (BI) still fails to deliver fast, agile, and actionable business insights. But as market dynamics change quickly in the age of the customer, so do the data...

      • Downloads: 131
    • For Application Development & Delivery Professionals

      Report:Business Intelligence In The Not-Too-Distant Future — More Automated, Pervasive, Actionable

      Vision: The Business Intelligence Playbook

      Today's business intelligence (BI) applications cost too much and take too long to develop and deploy. In the next two to five years, only the enterprises that can react swiftly to new and constantly...

      • Downloads: 157
    • For Application Development & Delivery Professionals

      Report:Quantify The Tangible Business Value Of BI

      Business Case: The Business Intelligence Playbook

      The business case report of the business intelligence (BI) playbook guides application development and delivery (AD&D) professionals working on BI initiatives through the maze of BI business case...

      • Downloads: 3270
    • For Enterprise Architecture Professionals

      Report:Brief: IoT And Analytics Startups Can Turn Insurers Into "The Good Guys"

      Insurers Deliver Broader Services, Greater Engagement, And More Value With New Technologies

      The property and casualty (P&C) insurance industry is notoriously conservative. But in the age of the customer, this old-guard loyalty to the status quo needs to change. In this brief, Forrester...

      • Downloads: 237
    • For Enterprise Architecture Professionals

      Report:Five Key Trends That Are Shaping How We Manage Enterprise Content

      Landscape: The Enterprise Content Management Playbook

      This report identifies the current inflection points in the enterprise content management (ECM) market. Five key trends are shaping how enterprise architecture (EA) professionals address their ECM...

      • Downloads: 1541
    • For Customer Insights Professionals

      Report:Deciphering A Fragmented Customer Analytics Ecosystem

      Tools And Technology: The Customer Analytics Playbook

      With the increased focus on insights-driven marketing, few firms have the budgets, technology capabilities, or analytical skills to advance their analytics agendas internally, and they frequently...

      • Downloads: 3393
    • For Application Development & Delivery Professionals

      Report:Optimize Your BI Strategy To Generate Maximum Business Value

      Strategic Plan: The Business Intelligence Playbook

      Business intelligence (BI) is more important than ever in today's fast-changing competitive environment. Without effective BI, organizations lack an essential element in the application portfolio...

      • Downloads: 926
    • For Application Development & Delivery Professionals

      Report:BI On BI: How To Manage The Performance Of BI Initiatives

      Performance Management: The Business Intelligence Playbook

      Most enterprises still rely mostly on anecdotal evidence of business users' level of satisfaction with business intelligence (BI), and not all BI tools quantitatively measure BI performance. In this...

      • Downloads: 903
    • For Application Development & Delivery Professionals

      Report:Quick Take: SAP Acquires Roambi, Opens New Chapter In Mobile BI

      On February 16, 2016, SAP announced the acquisition of the Roambi mobile business intelligence (BI) suite of solutions and its key assets. The deal leaves the market without any significant...

      • Downloads: 85
    • For Application Development & Delivery Professionals

      Report:Grow Your Business And Compete By Creating A Winning Business Intelligence Strategy

      Executive Overview: The Business Intelligence Playbook

      Enterprise business intelligence (BI) is chock-full of challenges. Only partially a science, it remains mostly art based on best practices and lessons learned. Rather than reinventing the wheel,...

      • Downloads: 483
    • For Enterprise Architecture Professionals

      Report:Case Study: Monsanto Relies On Neo Technology To Deliver Faster Analytics On Connected Data

      With graph database technology gaining maturity, enterprise architects should consider making it part of their database management plans to support faster analytics and transactions, especially for...

      • Downloads: 71