For Sourcing & Vendor Management Professionals

Buyers Should Reject Unfair Licensing Rules

Align With Your Peers Against Five Unpopular Policies To Persuade Software Companies To Soften Their Approach

    Why Read This Report

    More than 150 clients voted in Forrester's survey of opinions on 15 controversial software licensing policies, and their responses give a damning indictment of these policies and the companies that apply them. This report summarizes the survey's results and identifies five particularly egregious issues that received almost unanimous condemnation. It also explains how fundamental changes in the technology world have brought software buyers new power to push back against unreasonable rules, and recommends some strategies to drive change from your software vendors.
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    • Software Charges That Don't Relate To Value Annoy Buyers And CIOS
    • Buyers' Votes Identify Five Widely Disliked Policies
    • Software Companies Will Make Licensing Fairer, If Customers Demand It

      Buyers Can Drive Change By Aligning Against These Foul Five Policies
    • Supplemental Material
    • Related Research Documents