Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: Vendor Landscape: Product Lifecycle Management Solutions

The Internet Of Things And Product Digitization Make Product Lifecycle Management Solutions A Vital Piece Of The Digital Strategy Puzzle

August 18, 2017 | Nate Fleming

In today's digital business climate, companies must have the capability to view, collaborate, analyze, and act based on their product data. While this tenet sounds simple, it is, in fact, highly...

Report: Four Technology Priorities For US Healthcare Providers

Providers Must Close Gaps In Customer Insight And Engagement

August 14, 2017 | Kate McCarthy

Regulatory upheaval is ongoing, but it does not change the imperative for providers to deliver on their promise to improve the cost/quality paradigm as they shift to value-based care. As business...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Webinar: Commercialization Opportunities Transform Data From Cost To Revenue

August 24, 2017

Webinar: From Grease To Code: How Industrial Firms Are Betting Their Future On Software

October 19, 2017

View more events