Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: Forrester Flash: Untangle Your IoT Strategies

September 21, 2017 | Frank E. Gillett

The growth of internet-of-things (IoT) ideas and technology has sparked excitement — and confusion — with technology and business stakeholders. To understand the true value you can derive from your...

Report: Untangle Your IoT Strategies

The Three IoT Scenarios And How They Drive Business Value

September 21, 2017 | Frank E. Gillett

The growth of internet-of-things (IoT) ideas and technology has sparked excitement — and confusion — with technology and business stakeholders. To understand the true value you can derive from your...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Webinar: From Grease To Code: How Industrial Firms Are Betting Their Future On Software

October 19, 2017

View more events