Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:


CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: The Forrester Wave™: Enterprise Health Clouds, Q3 2017

Developer-Friendly Platforms Lead The Way With Insights-Driven Offerings

July 26, 2017 | Kate McCarthy

In our 37-criteria evaluation of enterprise health cloud providers, we identified the 10 most significant ones — ClearDATA, CloudMine, IBM, Kinvey, Medable, Microsoft, MphRx, NTT DATA, Salesforce,...

Report: The Canadian Tech Market Outlook For 2017 To 2018

Canadian Tech Buyers Focus On The BT Agenda In Cautious Times

July 24, 2017 | Andrew Bartels

Canadian CIOs are grappling with a mixed bag of economic news. While better than expected GDP growth continues to provide reasons for optimism, a struggling energy sector, an overheated housing...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Webinar: Commercialization Opportunities Transform Data From Cost To Revenue

August 24, 2017

View more events