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Forrester Research For:

CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: AI Ushers In The Age Of Business Reinvention

The Three Rules Of Artificial Intelligence Alter The Playbook For Business And Technology

November 16, 2017 | Michele Goetz

The recent wave of technology transformation is underway, but the rules of the game have changed. Getting the most out of investments in artificial intelligence (AI) means looking beyond technology,...

Report: Forrester Data: Private Cloud Solutions Forecast, 2017 To 2022 (Global)

ForecastView Document

November 16, 2017 | Jennifer Adams

While public cloud's hypergrowth garners a lot of press, we expect continuing applications and opportunities for private cloud solutions. Private cloud can provide the speed to market and scalability...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Innovation Trends For 2018: Where Should You Focus Your Innovation Spend?

December 18, 2017

Webinar: Data Leadership Is Here To Stay: How To Build A Centralized Data And Analytics Function

December 7, 2017

Forum: New Tech Forum

December 6, 2017

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