Forrester Research For:
CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.
To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy
April 18, 2017 | Paul Miller
April 7, 2017 | Nigel Fenwick
April 7, 2017 | Dan Bieler
April 3, 2017 | Dan Bieler
Vision: The CIO Digital Business Transformation Playbook
April 26, 2017 | Nigel Fenwick
Emerging technologies dramatically improve the economics and capabilities of every business. Using hardware, software, algorithms, and the internet, it's 10 times cheaper and faster to meet rising...
April 26, 2017 | Jennifer Adams
Security and risk professionals must protect corporate resources while giving secure access to a variety of users on a variety of devices. Identity and access management (IAM) software tools help...
Spend Analysis, eProcurement & eSourcing...
Organization, Business & IT Alignment...
Converged Infrastructure, Application Management...
May 9, 2017 - May 10, 2017
May 17, 2017
May 24, 2017