Roles We Serve

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CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: India Tech Market Outlook, 2018 To 2019

India Will Go Through A Phase Of Cautious Spending In 2019

January 23, 2018 | Ashutosh Sharma

India's economy is a story of fits and starts. Firms expect the pro-business government to take up aggressive reforms to fast-track economic growth. However, major reforms like demonetization and the...

Report: Continuous Value Delivery Is The Foundation Of Success In A Customer-Obsessed World

Getting Closer To The Customer Will Fundamentally Change The Tech Team As We Know It

January 23, 2018 | Tim Sheedy

CIOs globally are looking for ways in which they can deliver value to their digitally savvy customers, partners, and employees. Many are focusing on the continuous value delivery model. This is a...

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Analysts Serving This Role

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Upcoming Events For This Role

Webinar: Stop Talking About Data, And Start Doing Insights-Driven

February 12, 2018

Webinar: The 2018-2019 Global Tech Market Outlook

January 24, 2018

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