Forrester Research For:
CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.
To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy
February 7, 2017 | Dan Bieler
January 30, 2017 | Paul Miller
January 25, 2017 | Frederic Giron
January 18, 2017 | Paul Miller
Assessment: The CIO Digital Business Transformation Playbook
February 17, 2017 | Nigel Fenwick
Digital transformation is a journey, not a destination. And every journey has a starting point. What you do next depends on where you begin. Use this self-assessment to find out where your company is...
Companies Like Google, IBM, And Salesforce Are Bringing Innovation That Incumbent Vendors Aren't
February 13, 2017 | Kate McCarthy
Health information technology (HIT) companies have long been the backbone of clinical, financial, and operational workflows for US payers and providers. But as healthcare customers begin to demand...
Enterprise Mobile Devices, Architecture & Technology Strategy...
IT Services, Application Outsourcing...
May 9, 2017 - May 10, 2017
March 14, 2017
March 15, 2017