Forrester Research For:
CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.
To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy
October 2, 2015 | Peter Burris
September 13, 2015 | Bobby Cameron
September 9, 2015 | Paul Miller
September 9, 2015 | Bobby Cameron
The 11 Providers That Matter Most And How They Stack Up
September 30, 2015 | Charlie Dai
Public cloud application platforms unlock the agility and economic advantages of cloud computing for digital business globally, but the enterprise public cloud vendor landscape in China is very...
Recent Moves Have Enhanced Big Blue's Ability To Support Your Digital Engagement Requirements
September 30, 2015 | Somak Roy
IBM's annual Asia Pacific analyst summit, held in Bangalore, India in June 2015, focused on digital transformation, its enablers cloud, mobility, analytics, and security and how these global themes...
IT Services, Application Outsourcing...
Privacy, Public Cloud...
Systems Integration, BT Futures...
November 2, 2015 - November 4, 2015
October 19, 2015
November 3, 2015