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CIOs

CIOs have to move beyond cost savings and internal operations to drive a customer-obsessed culture, competencies, processes, and technologies.

To succeed, you must put in place a business technology agenda focused on delivering superior customer experience to drive growth, build competencies around customer needs, and champion holistic business outcomes over individual process efficiency.

Who this role is for:

CIO
Senior Vice President of IT
Executive Vice President
Vice President, IT Planning and Strategy

Latest Research For This Role

Report: The Top 10 Technology Trends To Watch: 2018 To 2020

Ten Trends Will Help You Maximize The Value Of Business Technology

October 19, 2017 | Brian Hopkins

Maximizing the value of your business technology investments requires an understanding of trends — not just as interesting reading but as vital clues to your firm's future success and, possibly, even...

Report: Insights-Driven Businesses Set The Pace For Global Growth

The Vision Report Of The Insights-Driven Business Playbook

October 18, 2017 | Brian Hopkins

A new kind of company — we call them insights-driven businesses — has formed. They are growing at an average of more than 30% annually and are on track to earn $1.8 trillion by 2021. These...

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Analysts Serving This Role

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Upcoming Events For This Role

Forum: New Tech Forum

December 6, 2017

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