Capability Road Map

Technology is the usage and knowledge of tools, techniques, crafts, systems, or methods of organization in order to solve a problem or serve some purpose. The word technology comes from the Greek technología (τεχνολογία) — téchnē (τέχνη), an "art", "skill" or "craft" and -logía (-λογία), the study of something, or the branch of knowledge of a discipline.[1] The term can either be applied generally or to specific areas: examples include construction technology, medical technology, and information technology.

Latest Research

  • For eBusiness & Channel Strategy Professionals

    REPORT: Paving The Path To Omnichannel Commerce

    Road Map: The Omnichannel Commerce Playbook

    March 5, 2019 Brendan Witcher

    Digital business professionals have recognized the need for omnichannel programs for years, but many are unsure of where to start. This report guides digital business pros on how to craft an omnichannel road map that successfully bridges gaps between the organization's current capabilities and its vision for future omnichannel programs. They will learn how to chart strategies to select technology, gain internal stakeholder support, break down operational barriers, and measure progress. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Create A Collaborative SaaS Migration Road Map That Is Fast, Not Perfect

    Road Map: The SaaS Transformation Playbook

    February 1, 2019 Duncan Jones

    Forrester Analytics data shows that two-thirds of software decision makers in enterprises plan to replace or complement their enterprise resource planning (ERP) software with software-as-a-service (SaaS) applications or have already done so. However, application development and delivery (AD&D) leaders face a major challenge deciding where to prioritize SaaS migration. This report explains how to set your execution plan by focusing on customers' needs and partnering with business colleagues, balancing business agility and technology standardization.

  • For Security & Risk Professionals

    REPORT: Define A Road Map To Accelerate Your Security Program

    Road Map: The S&R Practice Playbook

    January 8, 2019Christopher McClean

    Turning strategy into action reveals a CISO's worth. A solid security road map is the best way to do this; it guides implementation efforts, shows support for key business initiatives, and explains to stakeholders just how you're using allocated budget and resources. In this report, we explain the best way to create an effective road map geared toward improving your security program's maturity, helping you demonstrate progress in the face of change and the ability to deliver on strategic promises.

  • For Enterprise Architecture Professionals

    REPORT: Use BT Road Maps To Drive Strategic Portfolio Management

    Road Map: The Strategic Portfolio Management Playbook

    December 20, 2018 Margo Visitacion

    Delivering on strategies that enhance customer experience, executives continually urge tech teams to deliver value faster. Doing so sustainably requires clear insight into strategy, as well as assessing performance feedback to enable timely and accurate decision making. Linking business technology (BT) strategic road maps to portfolios lets enterprise architecture (EA) professionals create end-to-end visibility into prioritization and funding decisions while managing delivery velocity. This is an update of the previously published road map report. Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Understand EA Stakeholders And Their Needs

    Business Case: The EA Practice Playbook

    December 19, 2018 Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is challenging, but it's critical to EA's impact and its need for more business alignment. Successful EA leaders have structured and relevant conversations with their stakeholders, which lead to new road maps that clearly align to the strategic needs of the firm. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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