Capgemini

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  • For CIO Professionals

    REPORT: The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019

    The 15 Providers That Matter Most And How They Stack Up

    March 19, 2019 Nigel Fenwick

    In our 24-criterion evaluation of global digital business transformation accelerators, we identified the 15 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology, EY, IBM, Infosys, KPMG, McKinsey & Company, Publicis Sapient, PwC, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs select the right one for their needs.

  • For CIO Professionals

    REPORT: Leverage Specialist Tools And Technologies To Drive And Strengthen Sustainable Innovation

    Tools And Technology: The Innovation And Emerging Technology Playbook

    February 20, 2019 Dan Bieler

    Your organization must source, implement, and operate the tools and technology that support your innovation vision. Successful tools and tech support broad and fluctuating levels of participation in innovation, both inside and outside the organization. This report provides an overview of the many tools and technologies available as well as the vendor landscape to help CIOs and their business partners select and roll out the appropriate ones for their innovation efforts.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Use Customer Journeys To Guide Your Digital Banking Strategy

    Processes: The Digital Banking Strategy Playbook

    January 24, 2019 Aurelie L'Hostis, Oliwia Berdak

    Digital banking teams are keen to digitize the entire customer life cycle. They want to cut costs and offer convenience by enabling customers to research, buy, and manage loans, bank accounts, savings, and investments through digital touchpoints. But pushing toward 100% digital sales and service can result in misunderstandings of customer behavior and preferences and low adoption of newly developed digital tools. This report explores how to use customer journeys to guide the design, development, and delivery of your digital banking strategy. This report was originally published in December 2016; Forrester reviews and updates it periodically for continued relevance and accuracy, most recently in January 2019.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Global Continuous Testing Service Providers, Q1 2019

    The Nine Providers That Matter Most And How They Stack Up

    January 23, 2019 Diego Lo Giudice

    In our 29-criteria evaluation of global continuous testing (CT) services providers, we identified the nine most significant ones — Accenture, Capgemini, Cognizant Technology Solutions, DXC Technology, IBM, Infosys, NTT DATA, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) and QA professionals make the right choice.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Robotic Process Automation Services, Q4 2018

    Forrester's Overview Of 39 Robotic Process Automation Service Providers

    December 14, 2018 Leslie Joseph, Craig Le Clair

    Robotic process automation (RPA) services can add value via consulting, implementation support, and ongoing management of an RPA program. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use Forrester's Now Tech report to understand the value they can expect from RPA services and select providers based on size and functionality.

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