Why Read This
Poland's mBank launched a revolutionary new online banking platform on June 4, 2013. The new platform delivers a new generation of digital banking, with a mix of customer-centric interfaces, advanced and integrated money management features, quick search, gamification, real-time customer relationship management (CRM), merchant-funded rewards, Facebook integration, and video banking. Read this report to understand how to better harness digital technologies to deepen customer relationships and increase revenue.
Tags: B2C eCommerce, Banking, Customer Experience Management, Customer Relationship Management (CRM), eCommerce, Financial Services, Online Banking, Online Financial Products & Services, Personal Financial Management (PFM), Social Computing, Social Media