Charlie   Dai

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), blockchain, business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), blockchain, business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: China Tech Market Outlook, 2018 To 2019

    Technology Investment In Digital Innovation And Ecosystem Expansion Remains Strong As China Reforms

    January 16, 2018Charlie Dai

    Technology spending in China will reach $234 billion in 2018 as the Chinese government and enterprises further drive necessary reforms by investing in technologies for digital innovation and ecosystem expansion. This report analyzes the key trends and factors that will affect tech purchases in China in 2018. CIOs can use this data to see where their peers are increasing spending and to accelerate their digital transformation to become customer-obsessed and stay competitive in the market.

  • For Infrastructure & Operations Professionals

    REPORT: Scoring Our 2017 Cloud Predictions

    We Were Spot On For Three, Early On Half, And Reaching On Two

    January 4, 2018 Lauren E. Nelson, Dave Bartoletti, Charlie Dai, Andre Kindness, Sophia I. Vargas, Liz Herbert, Andras Cser

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But do these predictions hold weight in the upcoming year? This report holds us, the prediction makers, accountable by assessing each prediction against what happened in 2017.

  • For CIO Professionals

    REPORT: Predictions 2018: IoT Moves From Experimentation To Business Scale

    November 9, 2017 Michele Pelino, Jeffrey S. Hammond, Charlie Dai, Paul Miller, Jennifer Belissent, Ph.D., Julie A. Ask, Nigel Fenwick, Frank E. Gillett, Thomas Husson, Merritt Maxim

    Business stakeholders and CIOs across all vertical markets are planning and deploying IoT solutions to bridge the physical and digital worlds of their organizations to create new opportunities for growth. This report shares Forrester's 2018 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business processes.

  • For CIO Professionals

    REPORT: Predictions 2018: Be Ready To Face The Realities Behind The Blockchain Hype

    The Visionaries Will Persevere, While Those Hoping For Quick Fixes Will Give Up

    November 9, 2017 Martha Bennett, Andras Cser, Jost Hoppermann, Charlie Dai

    Blockchain technology may not possess the miraculous capabilities that press articles and those with software, books, or other agendas to sell have ascribed to it. But the potential is undeniable: Blockchain technology, if implemented appropriately, supports new business and trust models. It's still the early days, but let's not forget — the internet was young once, too. This report outlines key trends for 2018 and provides guidance for how CIOs and their teams should respond.

  • For Infrastructure & Operations Professionals

    REPORT: Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere

    New Private Cloud Options And Even More Public Cloud And SaaS Innovations Will Power Enterprise Transformation In 2018

    November 7, 2017 Dave Bartoletti, Lauren E. Nelson, Liz Herbert, Paul Miller, Charlie Dai, Andras Cser, Andre Kindness

    After a decade of powering digital transformation in small and medium-size businesses, cloud computing has quickly become a must-have enterprise technology. Cloud's impact has been global, yet fewer than half of all enterprises use a public cloud platform. In 2018, we'll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the way enterprises compete for customers. This report outlines the 10 key factors that will shape the cloud computing landscape in 2018 and advises infrastructure and operations (I&O) leaders on how to respond.

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