Charlie Dai

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), blockchain, business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.


Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

  • For Enterprise Architecture Professionals

    Report: Drive Digital Innovation With Blockchain

    While blockchain technology is still in its early stages, its synergistic use of multiple technology building blocks opens doors to new business models and opportunities. CIOs and enterprise arc...

  • For Infrastructure & Operations Professionals

    Report: The Forrester Wave™: Hosted Private Cloud Services, North America, Q2 2017

    In our 33-criteria evaluation of North American hosted private cloud service providers, we identified the nine most significant — CenturyLink, Datapipe, IBM, INAP, NTT DATA, OVH, Rackspace, Tier...

  • For Enterprise Architecture Professionals

    Report: Navigate The Kubernetes Ecosystem

    Container orchestration is a key functional requirement for cloud-native development platforms. CIOs and enterprise architecture (EA) pros are increasingly evaluating Kubernetes (K8S) as the pre...

  • For Enterprise Architecture Professionals

    Report: Container Platforms Accelerate Digital Transformation

    Everything about enterprise app infrastructures, development styles, and architectures is changing, and containers play a key role in each area. Enterprise architecture (EA) professionals must u...

  • For Enterprise Architecture Professionals

    Report: Architecting Digital Business Transformation

    Digital technology is transforming markets. Companies engaging in markets undergoing transformation are finding that their traditional products — and their product-centric mindset — no longer fu...

View all of Charlie Dai's Research

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