Charlie   Dai

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), blockchain, business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), blockchain, business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Forrester Wave™: Predictive Analytics And Machine Learning Solutions In China, Q4 2018

    The Nine Providers That Matter Most And How They Stack Up

    November 12, 2018 Danny Mu, Charlie Dai

    In our 24-criterion evaluation of predictive analytics and machine learning (PAML) providers in China, we identified the nine most significant ones — Alibaba Cloud, H3C, Huawei, Inspur, Kingsoft Cloud, MiningLamp, Percent, SAP, and SAS — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs in China make the right choice.

  • For CIO Professionals

    REPORT: Predictions 2019: Distributed Ledger Technology

    Continued Hype And Unrealistic Promises Drive Risk Of A Looming Blockchain Winter

    November 7, 2018 Martha Bennett, Charlie Dai

    Interest in distributed ledger technology (DLT — AKA blockchain) remains high as CIOs and business decision makers try to ascertain what this technology means for their organizations and what action they should take. Read this report to find out what lies in store for DLT in 2019.

  • For Enterprise Architecture Professionals

    REPORT: Leverage IoT Device OS To Boost Digital Transformation

    Choose An Internet Of Things Device Operating System To Bridge Physical Operations And Digital Businesses

    October 17, 2018Charlie Dai

    The operating system (OS) running on a wide range of internet of things (IoT) devices, such as sensors, home appliances, industrial gateways, and edge devices, is a fundamental building block of the IoT software stack. To accelerate their firms' digital transformation, enterprise architecture (EA) pros must have a holistic view of IoT device OSes. This report analyzes the strategic benefits and typical architecture of an IoT device OS, defines market segments, and presents representative open source and commercial offerings in each segment for architectural consideration.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester New Wave™: Enterprise Container Platform Software Suites, Q4 2018

    The Eight Providers That Matter Most And How They Stack Up

    October 16, 2018 Dave Bartoletti, Charlie Dai

    In Forrester's evaluation of the emerging market for enterprise container platform (ECP) software suites, we identified the eight most significant providers in the category — Docker, IBM, Mesosphere, Pivotal, Platform9, Rancher Labs, Red Hat, and SUSE — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Enterprise architects can use this review to select the right partner for their enterprise container platform needs.

  • For Enterprise Architecture Professionals

    REPORT: Now Tech: Predictive Analytics And Machine Learning Solutions In China, Q3 2018

    Forrester's Overview Of 22 PAML Providers In China

    July 17, 2018Charlie Dai

    You can use predictive analytics and machine learning (PAML) solutions to build predictive models and generate insights. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Enterprise architecture (EA) professionals should use Forrester's Now Tech report to understand the value they can expect from a PAML solution provider and select vendors based on size and functionality.

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