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Charlie   Dai

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Enterprise Container Platforms, Q2 2020

    Forrester's Overview Of 24 Enterprise Container Platform Providers

    June 25, 2020 Dave Bartoletti, Charlie Dai

    You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and security. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) pros should use this report to understand the value they can expect from an ECP provider and to select one based on size and functionality.

  • For CIO Professionals

    REPORT: Now Tech: Public Cloud Development Platforms In China, Q2 2020

    Forrester's Overview Of 28 Public Cloud Development Platform Providers In China

    June 18, 2020Charlie Dai, Danny Mu

    You can use public cloud development platforms to build the technology foundations of an adaptive enterprise and simplify digital operations, modernize business applications, and facilitate collaborative innovation. But to realize these benefits, you'll have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. CIOs should use this report to understand the value they can expect from a public cloud development platform provider in China and to select one based on size and functionality.

  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: AI Chips In China, Q2 2020

    Forrester's Overview Of 24 AI Chip Providers In China

    April 29, 2020Charlie Dai, Danny Mu

    You can use AI chips to accelerate AI model training, boost model inferencing, and power AI cloud and AI systems to facilitate business transformation. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use this report to understand the value they can expect from an AI chip provider and to select one based on size and functionality.

  • For CIO Professionals

    REPORT: Computer Vision Supports Retailers' Digital Transformation

    How Four Retailers In China Deliver Business And Customer Value With AI

    March 27, 2020 Guannan Lu, Charlie Dai

    Retailers must digitally transform to catch up with fast-changing customer expectations and fend off increasingly aggressive digital competitors. As part of these transformation efforts, retailers in China are piloting computer vision projects in various functional areas. CIOs should read this report to identify how computer vision enhances the digital customer experience (CX) while driving agility and efficiency through digital operational excellence.

  • For CIO Professionals

    REPORT: Build An Adaptive Enterprise To Survive Uncertainty

    Lessons Learned From The Impact Of The Coronavirus On China's Tech Market

    March 17, 2020Charlie Dai, Guannan Lu

    The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are helping to address some of the most pressing challenges. This report analyzes the epidemic's impact on China's tech spending in 2020 and how it interconnects with the global business ecosystem. It also gives CIOs insights into how leading firms in China are using the core tenets of an adaptive enterprise model to ensure business growth in an uncertain market environment.

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