Charlie Dai

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Charlie serves Enterprise Architecture Professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (e.g., IaaS, PaaS, containers, and hybrid cloud management), big data (e.g., predictive analytics, machine learning, and data management), IoT (e.g., protocols, IoT device OS, IoT software platforms), business process management, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management, particularly in the China market.

Charlie is also a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive experience in program management, rich industry expertise, as well as a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 15 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of BPMS and platform-as-a-service (PaaS) solutions for telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.


Charlie graduated with a master's degree in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

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