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Charlie   Dai

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai

Principal Analyst Serving Enterprise Architecture Professionals

Charlie serves enterprise architecture professionals and offers strategic advice and guidance to Forrester clients in broad areas, including cloud (cloud-native and hybrid cloud management), big data and AI (machine learning and computer vision), IoT (IoT device OS and IoT software platforms), blockchain, quantum computing, digital process automation, DevOps, and open source software. He has rich experience in technology strategy, enterprise architecture, and software delivery management. Charlie is leading the global research on technology architecture in several emerging technology areas. He also focuses on the vendor landscape and best practices in China, Asia Pacific, and worldwide.

Charlie is a key contributor to the consulting team that helps Forrester's clients address their business requirements and accelerate digital transformation. Charlie has extensive program management experience, rich industry expertise, and a passion for helping customers achieve success.

Previous Work Experience

Charlie has over 18 years of experience in the software industry, with PMP and ITIL certification. Before Forrester, Charlie was the senior manager, professional services, for Cordys (acquired by OpenText), a global vendor of business process management (BPM) and platform-as-a-service (PaaS) solutions for the telecom, banking, manufacturing, retail, and utility industries. Prior to Cordys, Charlie was the project and technical manager for Datang Telecom, providing software solutions for Chinese telco clients and enterprise customers in Asia Pacific and the US.

Education

Charlie holds a BS in automation and an MS in pattern recognition and intelligent systems from Tsinghua University of China.

Charlie Dai's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Financial Services Clouds Are Transforming The Industry In China

    Financial Services Firms Must Improve Their Technology Adaptiveness

    September 23, 2020Charlie Dai, Meng Liu, Danny Mu

    Banking, insurance, and asset management firms in China's financial services (FS) sector are accelerating cloud adoption to improve their technology adaptiveness and address challenging global political and economic environments. FS cloud offerings give them digital capabilities to jump-start and scale platform-driven innovation. This report analyzes the key advantages and functionality of the main FS cloud offerings in China and guides CIOs through the current vendor ecosystem.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Multicloud Container Development Platforms, Q3 2020

    The Eight Providers That Matter Most And How They Stack Up

    September 15, 2020 Dave Bartoletti, Charlie Dai

    In our 29-criterion evaluation of multicloud container development platform providers, we identified the eight most significant ones — Canonical, D2iQ, Google, Mirantis, Platform9 Systems, Rancher, Red Hat-IBM, VMware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations professionals select the right one for their needs.

  • For CIO Professionals

    REPORT: Now Tech: Predictive Analytics And Machine Learning In China, Q3 2020

    Forrester's Overview Of 35 PAML Providers

    July 24, 2020 Danny Mu, Charlie Dai

    You can use predictive analytics and machine learning (PAML) solutions in China to automate machine learning model development, free data scientists from tedious tasks, and ensure model performance. But to access these benefits, you first have to select from a diverse set of vendors that vary by functionality, geography, vertical market focus, and size. CIOs should use this report to understand the value they can expect from a PAML provider in China and select one based on size and functionality.

  • For CIO Professionals

    REPORT: Navigate The Digital Ecosystem Of Commercial Drones

    Commercial Drones Are Enabling Digital Automation In The Air

    July 20, 2020Charlie Dai

    Unmanned aerial vehicles — commonly called "drones" — are quickly becoming more popular for commercial uses. No longer just toys, drones are already valuable tools for surveillance, analytics, maintenance, and deliveries in many industries. Drone use cases are about to take off in a big way, and businesses need to understand how they can benefit from such innovations. This report guides CIOs through today's ecosystem of drone products and services and explains how this market will change in the future.

  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Enterprise Container Platforms, Q2 2020

    Forrester's Overview Of 24 Enterprise Container Platform Providers

    June 25, 2020 Dave Bartoletti, Charlie Dai

    You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and security. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) pros should use this report to understand the value they can expect from an ECP provider and to select one based on size and functionality.

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