Cheryl   McKinnon

Cheryl McKinnon

Principal Analyst Serving Enterprise Architecture Professionals

Cheryl McKinnon is a principal analyst serving enterprise architecture professionals; she helps them support their firm's need for content and collaboration technology capabilities in the age of the customer. Cheryl delivers research and advisory services in areas including enterprise content management (ECM), content archiving, enterprise file sync and share, document-centric collaboration, life-cycle management, information governance, and file analytics.

Previous Work Experience

Before joining Forrester, Cheryl ran an independent consulting firm, serving both private- and public-sector clients. Cheryl has served as vice president of marketing for industry association AIIM, was chief marketing officer of Nuxeo, and held senior management roles with OpenText and Hummingbird.

Cheryl frequently presents at events such as conferences, seminars, and webinars. She is a longtime member of AIIM and ARMA, and has served on their association conference and standards committees. Cheryl has been a guest contributor to a variety of industry publications and has been quoted in TechCrunch, TechTarget, Bloomberg, Reuters, KMWorld, and CMSWire, among others.

Education

Cheryl has a bachelor's degree from the University of Winnipeg, an MA in history from Carleton University, and has completed coursework toward a Ph.D. in history at the University of Ottawa, though she remains (regrettably) "ABD."

Cheryl McKinnon

Principal Analyst Serving Enterprise Architecture Professionals

Cheryl McKinnon is a principal analyst serving enterprise architecture professionals; she helps them support their firm's need for content and collaboration technology capabilities in the age of the customer. Cheryl delivers research and advisory services in areas including enterprise content management (ECM), content archiving, enterprise file sync and share, document-centric collaboration, life-cycle management, information governance, and file analytics.

Previous Work Experience

Before joining Forrester, Cheryl ran an independent consulting firm, serving both private- and public-sector clients. Cheryl has served as vice president of marketing for industry association AIIM, was chief marketing officer of Nuxeo, and held senior management roles with OpenText and Hummingbird.

Cheryl frequently presents at events such as conferences, seminars, and webinars. She is a longtime member of AIIM and ARMA, and has served on their association conference and standards committees. Cheryl has been a guest contributor to a variety of industry publications and has been quoted in TechCrunch, TechTarget, Bloomberg, Reuters, KMWorld, and CMSWire, among others.

Education

Cheryl has a bachelor's degree from the University of Winnipeg, an MA in history from Carleton University, and has completed coursework toward a Ph.D. in history at the University of Ottawa, though she remains (regrettably) "ABD."

Cheryl McKinnon's Research

Most RecentMost Popular
  • For Enterprise Architecture Professionals

    REPORT: Invest In Fresh Skills As ECM Shifts To Modern Content Platforms

    Organization: The Enterprise Content Management Playbook

    February 25, 2019Cheryl McKinnon

    As enterprise content management (ECM) investments shift to content services and cloud deployment models, the composition of the program team will change. Enterprise architecture (EA) professionals must lead their ECM program teams as they modernize; reinvest in new platforms; and adapt to new ways of creating, collaborating, and managing enterprise content. This is an update of a previously published report. Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it with our latest survey data on ECM.

  • For Enterprise Architecture Professionals

    REPORT: The Five Key Trends That Will Shape Your 2019 Content Services Strategy

    Landscape: The Enterprise Content Management Playbook

    February 25, 2019Cheryl McKinnon

    Five key trends are shaping the enterprise content management (ECM) space. New business objectives, market imperatives, and cloud-based platforms compel technology and business decision makers to take a fresh look at their strategy and the platforms underlying it. This report will help enterprise architecture (EA) professionals make informed decisions about their content management agenda. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect new market trends across the landscape.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Information Archiving Cloud Providers, Q1 2019

    The Nine Providers That Matter Most And How They Stack Up

    February 21, 2019Cheryl McKinnon

    In our 30-criterion evaluation of information archiving cloud providers, we identified the nine most significant ones — AvePoint, Bloomberg, Global Relay, Micro Focus, Microsoft, Mimecast, Proofpoint, Smarsh, and Veritas Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals select the right one for their needs.

  • For Enterprise Architecture Professionals

    REPORT: Assess Your Enterprise Content Management Maturity Level

    Assessment: The Enterprise Content Management Playbook

    February 8, 2019Cheryl McKinnon

    This report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program improvement. Maturing enterprise content management (ECM) programs support collaboration across lines of business and engagement with multiple stakeholders — including external ones, like customers, partners, and regulators. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Gauge Your Enterprise Collaboration Maturity

    Assessment: The Enterprise Collaboration Playbook

    January 3, 2019 Art Schoeller, Cheryl McKinnon

    Enterprise collaboration (EC) tools can dramatically improve the flow of information among employees and lower the barriers to deeper customer engagement. Yet adoption and actual business value can be low. Application development and delivery (AD&D) professionals can make a difference in the success of their programs by identifying and overcoming the adoption and impact barriers. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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