Cheryl McKinnon

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Cheryl McKinnon is a principal analyst serving the needs of Enterprise Architecture Professionals. She covers the trends, challenges, and recommended practices for managing enterprise content. Her focus is delivering research and advisory services into areas including enterprise content management (ECM), content archiving, enterprise file-sync and file-share, document-centric collaboration, life-cycle management, information governance, and eDiscovery.

Previous Work Experience

Before joining Forrester, Cheryl ran an independent consulting firm, serving both private- and public-sector clients. Cheryl has served as vice president of marketing for industry association AIIM, was chief marketing officer of Nuxeo, and held senior management roles with OpenText and Hummingbird.

Cheryl frequently presents at events such as conferences, seminars, and webinars. She is a longtime member of AIIM and ARMA, and has served on their association conference and standards committees. Cheryl has been a guest contributor to a variety of industry publications and has been quoted in TechCrunch, FierceContentManagement, KMWorld, CMSWire, among others.


Cheryl has a bachelor's degree from the University of Winnipeg, an MA in history from Carleton University, and has completed coursework toward a Ph.D. in history at the University of Ottawa, though she remains (regrettably) "ABD."

Cheryl McKinnon's Research

  • For Enterprise Architecture Professionals

    Report: Brief: Five Reasons The Dell Acquisition Will End Up As A Positive For Documentum Customers

    Investors and analysts are divided on the future of EMC's Documentum in the wake of the Dell acquisition, as competition from heavy architecture and lightweight cloud-based alternatives has cont...

    • Downloads: 43
  • For Enterprise Architecture Professionals

    Report: Enterprises Continue To Operationalize eDiscovery

    eDiscovery is not one single technology market, and few software providers can fulfill all of an organization's needs. Enterprise architects — particularly those in litigation-prone indust...

    • Downloads: 46
  • For Enterprise Architecture Professionals

    Report: ECM In 2020: The Extended Enterprise Means A New Vision For Enterprise Content Management

    Business stakeholders now include external parties: customers, partners, and suppliers. Market imperatives compel businesses to improve customer experience, adopt analytics for business insight,...

    • Downloads: 1695
  • For Enterprise Architecture Professionals

    Report: Vendor Landscape: eDiscovery

    As information governance programs mature and enterprise architecture professionals think more holistically about managing data and content to meet business objectives, organizations continue to...

    • Downloads: 85
  • For Enterprise Architecture Professionals

    Report: Programs, Not Projects: Iterative ECM Deployments Drive Higher Satisfaction Levels

    After years of tepid satisfaction levels, enterprise architect (EA) professionals are finally seeing improved results for enterprise content management (ECM) deployments. Successful deployments ...

    • Downloads: 535
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