Cheryl McKinnon

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Cheryl McKinnon is a principal analyst serving the needs of Enterprise Architecture Professionals. She covers the trends, challenges, and recommended practices for managing enterprise content. Her focus is delivering research and advisory services into areas including enterprise content management (ECM), content archiving, enterprise file-sync and file-share, document-centric collaboration, life-cycle management, information governance, and eDiscovery.

Previous Work Experience

Before joining Forrester, Cheryl ran an independent consulting firm, serving both private- and public-sector clients. Cheryl has served as vice president of marketing for industry association AIIM, was chief marketing officer of Nuxeo, and held senior management roles with OpenText and Hummingbird.

Cheryl frequently presents at events such as conferences, seminars, and webinars. She is a longtime member of AIIM and ARMA, and has served on their association conference and standards committees. Cheryl has been a guest contributor to a variety of industry publications and has been quoted in TechCrunch, FierceContentManagement, KMWorld, CMSWire, among others.


Cheryl has a bachelor's degree from the University of Winnipeg, an MA in history from Carleton University, and has completed coursework toward a Ph.D. in history at the University of Ottawa, though she remains (regrettably) "ABD."

Cheryl McKinnon's Research

  • For Enterprise Architecture Professionals

    Report: Reboot Your Information Governance Program With An Outside-In Perspective

    New actors — partners, clients, and citizens — are now stakeholders in information governance (IG) strategies for customer-obsessed enterprises. Enterprise architects and their peers in security...

  • For Enterprise Architecture Professionals

    Report: Develop Five Processes To Drive Ongoing ECM Program Success

    Program governance, information governance, implementation, continuous improvement, and support services are the primary processes that help firms design a sustainable enterprise content managem...

  • For Enterprise Architecture Professionals

    Report: Solve Your Top Content Challenges With Modern, Agile ECM Architectures

    Enterprise content management (ECM) is not a single technology but is an umbrella category that includes a broad spectrum of integrated document, process, and analytic capabilities. This report ...

  • For Enterprise Architecture Professionals

    Report: Your ECM Road Map Is A Living Document: Plan For Quick Wins And Adapt To Changing Needs

    Enterprise architecture (EA) professionals play — or will play — an essential orchestration role as their organizations invest in technologies to grow and improve customer and employee experienc...

  • For Enterprise Architecture Professionals

    Report: Confidently Conduct B2B Negotiations With Secure Deal Rooms

    B2B negotiations often require a cloak of confidentiality. Mergers and acquisitions (M&A) and divestitures involve sensitive materials that could damage a business if leaked. Secure document col...

View all of Cheryl McKinnon's Research

Clients who work with Cheryl McKinnon also work with: