China

With 1.4 billion potential customers (more than four times the US population), the Chinese market presents great potential and real obstacles, ranging from complex regulations and local security issues to industry kickbacks. While China’s wealth grows, government focus on domestic expansion means that market knowledge and top talent continue to be essential.

Latest Research

  • For CIO Professionals

    REPORT: What's Really Going On In China: Quantum Computing

    China Is Making Substantial Progress On The Long Journey Toward Quantum Computing

    April 15, 2019 Charlie Dai

    In 2018, quantum computing began to emerge as a commercial market — one with enormous long-term potential. Organizations in China have joined their global peers in driving the technical evolution and business adoption of quantum computing. This report helps CIOs understand the state of quantum computing in China by analyzing the major investments and achievements that the government, institutions, and companies have made in the academic and commercial arenas to drive the evolution of quantum computing.

  • For Enterprise Architecture Professionals

    REPORT: Now Tech: Enterprise Container Platforms In China, Q2 2019

    Forrester's Overview Of 31 Enterprise Container Platform Providers

    April 12, 2019 Charlie Dai

    You can use enterprise container platforms (ECPs) to speed customer value delivery, boost application performance, and simplify cloud-native development and deployment. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Enterprise architecture (EA) professionals should use this report to understand the value they can expect from an ECP provider in China and to select one based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019

    Forrester's Landscape Overview Of 23 Providers In China

    February 4, 2019 Danny Mu

    The rising tide of AI and machine learning is creating new use cases for speech analytics solutions across sales, service, and marketing functions. This report presents a review of 23 vendors in the AI-fueled speech analytics tools market in China. Application development and delivery (AD&D) pros should use it to understand the capabilities within major market segments and to inform their technology strategies.

  • For eBusiness & Channel Strategy Professionals

    REPORT: New Retail Is Transforming Commerce

    Get Ready For The Future Of Retail That Alibaba, JD, And Tencent Are Shaping

    January 22, 2019 Xiaofeng Wang

    Alibaba's New Retail vision is now reality, and it's reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the bandwagon. New Retail distills the essence of omnichannel commerce: delivering seamless customer experiences and increased operational efficiency. This report describes the early achievements of omnichannel transformations, what digital business pros at retailers can learn from early adopters, and how they can accelerate their omnichannel transformation.

  • For Customer Experience Professionals

    REPORT: Now Tech: Experience Design Services In China, Q1 2019

    Forrester's Overview Of 27 Experience Design Service Providers In Greater China

    January 18, 2019 Riccardo Pasto

    You can use experience design (XD) to shape customer-centric initiatives and business strategies, blur the boundaries between digital and physical, and attract and engage customers in Greater China. But to access these benefits, you'll first have to select from a diverse set of providers that vary by size, functionality, geography, and vertical market focus. Customer experience (CX) pros should use this report to understand the value they can expect from an XD service provider in Greater China and select one based on size and capabilities.

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