Christopher   Voce

Christopher Voce

VP, Research Director Serving Infrastructure & Operations Professionals

Chris is a research director serving Infrastructure & Operations Professionals and leads a research team focused on workforce and mobile technology. This research focuses on how I&O leaders can take a more agile approach to help enable and empower the workforce with technology to drive higher employee engagement and productivity. He has written extensively on this and other topics, such as how cloud services affect how IT pros deliver email and collaboration services to their employees. Chris also researches and supports the purchasing and architectural decisions that affect Microsoft-based client and server platforms and Microsoft-based collaboration infrastructures. He has helped Forrester's IT clients make technology implementation decisions and negotiate Microsoft software licensing agreements.

Previous Work Experience

Prior to rejoining Forrester in 2006, Chris was a technology and systems consultant, guiding small and medium-size businesses (SMBs) in running their IT departments and managing and monitoring the stability, performance, and security of their server and network infrastructure. He planned and implemented client projects encompassing Microsoft licensing and other infrastructure purchases, large-scale Microsoft Active Directory domain migrations, messaging environments, regulatory compliance, multisite disaster recovery and replication, backups, and security. In his previous role at Forrester, he conducted both primary and secondary research to support competitive analyses on infrastructure technologies.

Chris also worked at Intel as a hardware engineer focusing on the design and testing of low-power processors.

Education

Christopher holds a B.S. in computer engineering from Lehigh University.

Christopher Voce

VP, Research Director Serving Infrastructure & Operations Professionals

Chris is a research director serving Infrastructure & Operations Professionals and leads a research team focused on workforce and mobile technology. This research focuses on how I&O leaders can take a more agile approach to help enable and empower the workforce with technology to drive higher employee engagement and productivity. He has written extensively on this and other topics, such as how cloud services affect how IT pros deliver email and collaboration services to their employees. Chris also researches and supports the purchasing and architectural decisions that affect Microsoft-based client and server platforms and Microsoft-based collaboration infrastructures. He has helped Forrester's IT clients make technology implementation decisions and negotiate Microsoft software licensing agreements.

Previous Work Experience

Prior to rejoining Forrester in 2006, Chris was a technology and systems consultant, guiding small and medium-size businesses (SMBs) in running their IT departments and managing and monitoring the stability, performance, and security of their server and network infrastructure. He planned and implemented client projects encompassing Microsoft licensing and other infrastructure purchases, large-scale Microsoft Active Directory domain migrations, messaging environments, regulatory compliance, multisite disaster recovery and replication, backups, and security. In his previous role at Forrester, he conducted both primary and secondary research to support competitive analyses on infrastructure technologies.

Chris also worked at Intel as a hardware engineer focusing on the design and testing of low-power processors.

Education

Christopher holds a B.S. in computer engineering from Lehigh University.

Christopher Voce's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Vendor Landscape: IoT Software Platforms

    September 27, 2017 Michele Pelino, Christopher Voce

    Infrastructure and operations (I&O) executives must navigate a fragmented landscape of vendors and service providers, all positioning their products and solutions as internet-of-things (IoT) software platforms. Based on functional capabilities that include IoT use cases, vertical markets, deployment models, and geographic reach, this report segments the landscape to help I&O execs identify the solutions they need and shortlist potential vendors and service providers.

  • For Infrastructure & Operations Professionals

    REPORT: The State Of IoT Management

    Bet On Emerging Ecosystems To Help Smooth Business Integration

    February 16, 2017Christopher Voce, Michele Pelino, Andrew Hewitt

    Connected solutions enable businesses to optimize processes, enhance offerings, and transform their own business models. They generate streams of valuable customer and operational data. While business leaders salivate over the potential of harnessing these insights, infrastructure and operations (I&O) pros struggle to deliver because of immature, unfamiliar management offerings that fail to connect the internet of things (IoT) to traditional systems. This report helps I&O pros overcome the challenges to develop effective IoT management strategies.

  • For Infrastructure & Operations Professionals

    REPORT: Redefine Your Workforce Enablement Policy To Empower Employees

    July 28, 2016Christopher Voce, Christian Kane

    Supporting a customer-obsessed model requires that an organization manage six levers: structure, culture, talent, metrics, process, and technology. To arm employees with the technology they need to do their best work and delight customers, infrastructure and operations (I&O) managers are embracing desktop modernization projects and redefining their next-generation mobility strategies to meet expectations for more-flexible workspaces among empowered workforces. This report outlines Forrester's solution for I&O professionals faced with workforce enablement challenges; we have designed it to help you redefine your workforce technology policies to empower your employees. This report is an update to a previously published report and offers newly modified analysis and guidance on creating a workforce enablement policy.

  • For Infrastructure & Operations Professionals

    REPORT: Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

    Eight Technology Shifts That Underpin Workforce Enablement

    February 4, 2015Christopher Voce, David K. Johnson

    The technology your firm's employees use every day is an enormous source of personal innovation and competitive advantage. Yet, the overwhelming direction of infrastructure and operations (I&O) pros over the past decade is one of increasing control and narrowing options for employees, in service to auditors and in fear of risk. It's time to put your single-OS, single-device mentality in the rearview mirror and make peace with the reality of the technology-diverse world. This report delivers strategic and practical guidance from Forrester's work with hundreds of firms globally that empower their workers to choose yet keep audit and security standards high. This report is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy; we substantially revised this edition to factor in a new notion in enabling technology for employees that will take hold over the next five years — agile workforce enablement.

  • For Infrastructure & Operations Professionals

    REPORT: Quick Take: Breaking Down VMworld 2014

    Can The Virtual Powerhouse Power Virtually Everything?

    September 2, 2014 Dave Bartoletti, Henry Baltazar, Richard Fichera, David K. Johnson, Andre Kindness, Lauren E. Nelson, Sophia I. Vargas, Christopher Voce

    Last week, VMware presented its latest corporate and product strategy and developments at the annual VMworld conference. The three pillars of VMware's strategy are the software-defined data center (SDDC), cloud services, and end user computing. Highlights included the launch of the Evo:Rail hyperconvergence product and ecosystem, new positioning and alignment with OpenStack, refinements to its SDDC technologies, and a major rebranding and repackaging of its management suite and public cloud services. This report presents our analysis of these developments and what you should do about them.

View all of Christopher Voce's Research

Clients Who Work With Christopher Voce Also Work With:

View all related analysts