Christopher Mines

Senior Vice President, Research Director serving Application Development & Delivery PROFESSIONALS

Chris leads a team of Forrester analysts focused on the future of software development. Since software is both the platform and portal for customer engagement, speed and continuous improvement of software applications and systems are essential for business success in any industry. His team's research and advisory work identify the platforms, tools, methodologies, and skills that help companies put modern software at the center of their business.

Chris has a 17-year tenure as a Forrester analyst and research leader. He has worked across the organization, including leading the firm's US research organization from 2002 to 2006. His ongoing research interests include technology-driven business transformation, the connected world, and the economics and business models of technology suppliers.

Previous Work Experience

Prior to joining Forrester, Chris was a principal at GeoPartners Research, doing strategy consulting for leading technology companies. During the 1980s, he was with the investment bank Cowen & Company, heading its research coverage of the networking industry. He also worked at The Yankee Group as a telecom industry analyst. He began his career as a member of technical staff at IBM's network software labs.

Education

Chris holds degrees from Harvard's Kennedy School of Government and the University of Pennsylvania.

Christopher Mines's Research

  • For Application Development & Delivery Professionals

    Report: Transforming Software Leadership For Customer Obsession

    Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession, ...

  • For Enterprise Architecture Professionals

    Report: The Forrester Wave™: BPM Service Providers, Q4 2016

    In our 21-criteria evaluation of business process management (BPM) service providers, we identified the 12 most significant ones and researched, analyzed, and scored them. This report shows how ...

  • For CIOs

    Report: Delivering Software For Customer Obsession

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and build...

  • For CMO Professionals

    Report: Delivering Software For Customer Obsession

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and build...

  • For CIOs

    Report: Brief: AT&T Delivers Its Network On Demand

    Secure, stable network connectivity is a prerequisite for businesses using cloud, mobile, big data, and Internet-of-Things (IoT) solutions. To underestimate the significance of quality network i...

  • For CIOs

    Report: Mapping The Connected World

    A technology revolution is brewing that uses sensors, networks, and analytics software to connect physical objects and infrastructure to computing systems, providing an unprecedented view into t...

  • For Infrastructure & Operations Professionals

    Report: Topic Overview: Green IT

    Environmental responsibility is emerging as an important topic for corporate IT organizations and their technology suppliers. Corporate IT will go green in the coming years, driven by a combinat...

  • For CIOs

    Report: Market Overview: Green IT Services

    IT services companies are responding to client needs by building green IT and corporate sustainability practices. We continue to forecast very healthy growth — 60% CAGR —for this mar...

  • For CIOs

    Report: Six Business Technology Trends That Will Propel Your Firm In 2013

    Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effor...

  • For CIOs

    Report: The Dawn Of Green IT Services

    Enterprises are increasingly going green, and looking to IT operations to help them reduce corporate energy consumption and become more environmentally responsible. Some IT shops are responding ...

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