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Chris leads a team of Forrester analysts focused on the future of software development. Since software is both the platform and portal for customer engagement, speed and continuous improvement of software applications and systems are essential for business success in any industry. His team's research and advisory work identify the platforms, tools, methodologies, and skills that help companies put modern software at the center of their business.
Chris has a 17-year tenure as a Forrester analyst and research leader. He has worked across the organization, including leading the firm's US research organization from 2002 to 2006. His ongoing research interests include technology-driven business transformation, the connected world, and the economics and business models of technology suppliers.
Prior to joining Forrester, Chris was a principal at GeoPartners Research, doing strategy consulting for leading technology companies. During the 1980s, he was with the investment bank Cowen & Company, heading its research coverage of the networking industry. He also worked at The Yankee Group as a telecom industry analyst. He began his career as a member of technical staff at IBM's network software labs.
Chris holds degrees from Harvard's Kennedy School of Government and the University of Pennsylvania.