Cisco Systems

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  • For Infrastructure & Operations Professionals

    REPORT: Evaluate Industrial IoT Software Platform Pricing Models To Ensure Long-Term Fit

    Simple Subscriptions Are Still Most Popular — But Newer Options May Prove More Enticing

    November 2, 2018 Michele Pelino, Paul Miller

    Industrial internet-of-things (IIoT) software platforms address use cases for very large numbers of connected devices. At this scale, minor differences in unit price can make all the difference. We surveyed vendors from the recent Forrester Wave™ evaluation of IIoT software platforms to categorize the range of pricing models they employ and help infrastructure and operations (I&O) professionals make the right choice.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Cloud Contact Centers, Q3 2018

    The 11 Providers That Matter Most And How They Stack Up

    September 25, 2018 Art Schoeller

    In our 32-criterion evaluation of cloud contact center providers, we identified the 11 most significant ones — 8x8, Aspect, Avaya, Cisco, Enghouse Interactive, Five9, Genesys, NewVoiceMedia, NICE inContact, Serenova, and Talkdesk — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer service leaders select the right cloud contact center provider for their needs.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Hyperconverged Infrastructure, Q3 2018

    The 11 Providers That Matter Most And How They Stack Up

    September 25, 2018 Naveen Chhabra

    In our 36-criterion evaluation of software-based hyperconverged infrastructure (HCI) providers, we identified the 11 most significant ones — Cisco, DataCore, Hewlett Packard Enterprise (HPE), Huawei, Maxta, NetApp, Nutanix, Pivot3, Scale Computing, Stratoscale, and VMware — and researched, analyzed, and scored them. This report details our findings about how well each vendor scored on the criteria and where they stand in relation to each other. Infrastructure and operations (I&O) professionals can use this evaluation to select the right partner for their needs.

  • For Infrastructure & Operations Professionals

    REPORT: The I&O Pro's Buying Guide For Hybrid Cloud Management

    Despite Close Vendor Scores On The Forrester Wave™, HCM Tools Vary Significantly

    September 13, 2018 Lauren E. Nelson

    Hybrid cloud management (HCM) isn't a new market, but to date, it hasn't been particularly successful. However, this is changing, with new investment from enterprises and vendors alike. As the market starts to heat up, there's little information regarding key options or the approach that providers take to them. This report maps vendors to the major options available to help infrastructure and operations (I&O) professionals purchase HCM solutions that best fit their cloud strategies.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Digital Transformation Case Studies: How 23 Companies Redesigned Their Business

    Examine Other Industries' Innovation Methods To Inform Your Transformation Strategy

    August 27, 2018 Martin Gill

    Business leaders in every industry are launching initiatives to digitally transform their business. The task is daunting and has no clear path to success. Explore these 23 case studies — highlighting firms in financial services, retail and distribution, B2B, telco and utilities, as well as media and education — to learn how other companies innovated their approaches to digital transformation.

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