Claire Schooley

Principal Analyst serving Application Development & Delivery PROFESSIONALS

As a principal analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development. In addition, Claire leads Forrester's work on change management from the people perspective.

Previous Work Experience

Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.

Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.

Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.

Education

Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.

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52 results in Reports

  • Claire Schooley
  • Management & Organization
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

    • Downloads: 2079
  • For Application Development & Delivery Professionals

    Report:Topic Overview: Human Resource Management

    The most important investments that businesses and government organizations make are in their people. In addition to direct expenditures on compensation and benefits, organizations invest in...

    • Downloads: 2662
  • For CIO Professionals

    Report:The ROI Of eLearning

    A Total Economic Impact™ Analysis Uncovers Big Benefits From Learning Online

    Online learning earns companies a positive return on investment (ROI) in less than a year. If you have a business that is spread across many locations, it makes good business sense to implement an...

    • Downloads: 1574
  • For Application Development & Delivery Professionals

    Report:HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

    Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....

    • Downloads: 1589
  • For CIO Professionals

    Report:How To Create A Comprehensive, High-Impact Learning Strategy

    Training departments in companies of all sizes are revamping their training and learning programs. Why? Learning organizations must develop employee-centric, business-driven learning strategies that...

    • Downloads: 1305
  • For Sourcing & Vendor Management Professionals

    Report:TechRadar™: Software-As-A-Service, Q1 2014

    Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?

    Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is poised...

    • Downloads: 1085
  • For Application Development & Delivery Professionals

    Report:The Millennials Are Here! Are You Prepared?

    The Millennials, born between 1980 and 2000, are now entering the workplace. They bring sharp technology skills, a desire for challenging work, flexibility, mobility, and an ability to work well in...

    • Downloads: 1089
  • For CIO Professionals

    Report:The Workforce Is Changing; What Are You Doing About It?

    The oldest of the 78 million US Baby Boomers are now reaching retirement age. Some will want to keep working — either full- or part-time — and others will have no other economic choice....

    • Downloads: 923
  • For Application Development & Delivery Professionals

    Report:Transform Strategic Processes For Talent Management And Employee Engagement

    This report enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to maximize the value of talent throughout the enterprise. The strategic components...

    • Downloads: 1038
  • For Application Development & Delivery Professionals

    Report:Use HR Analytics To Optimize Talent Processes

    HR Analytics Help Improve Workforce Recruiting, Performance, And Learning

    Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...

    • Downloads: 1134
  • For Application Development & Delivery Professionals

    Report:Drive Continuous Improvement With Strong Change Management And Employee Training

    In a constantly evolving society, enterprises and their employees continuously struggle to remain both competitive and profitable. Ongoing technological innovations have made it increasingly...

    • Downloads: 689
  • For CIO Professionals

    Report:To Stay Competitive, Nurture A Culture Of Innovation

    Continuous Improvement: The Innovation Playbook

    Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. The key to success in this role is creating and sustaining an...

    • Downloads: 944
  • For CIO Professionals

    Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude

    Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity,...

    • Downloads: 979
  • For Application Development & Delivery Professionals

    Report:Learning And Talent Management Join Forces

    HCM Software Market In Rapid Transformation

    In today's hypercompetitive environment for attracting and retaining talented employees, business process owners must have the ability to seamlessly assess employee competencies and job performance...

    • Downloads: 779
  • For CIO Professionals

    Report:Get Serious About Informal Learning

    Formal learning works for 20% of learning needs, while informal learning handles the other 80%. In the past, informal learning was turning to ask your teammate a question. Today, the rise of Web 2.0...

    • Downloads: 804
  • For CIO Professionals

    Report:Social Business And Collaboration Success Hinges On Effective Change Management

    Change Management: The Social Business And Collaboration Playbook

    It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise technology management is this adage more fitting than in social business and...

    • Downloads: 767
  • For Application Development & Delivery Professionals

    Report:Sustain Agile With Formal And Informal Training

    Slow and Steady Is Key To Managing Organizational Change

    This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

    • Downloads: 810
  • For CIO Professionals

    Report:Informal Methods Challenge Corporate Learning

    Learning Organizations Must Incorporate Informal Tools Into Their Total Learning Programs

    There is a new employee learning paradigm. The formal course with multiple lessons is still around and will always have a place in the learning hierarchy, but informal learning with "knowledge...

    • Downloads: 735
  • For Application Development & Delivery Professionals

    Report:Get Ready For BI Change

    Continuous Improvement: The Business Intelligence Playbook

    Market conditions are changing quickly; firms need to make the best possible business decisions at the right time and base them on timely, accurate, and relevant information from business...

    • Downloads: 609
  • For CIO Professionals

    Report:Informal Learning Connects With Corporate Training Programs

    Informal learning continues to gain ground in the corporate training environment as instant messaging (IM), blogs, communities of practice, and expertise location find homes in lines of business....

    • Downloads: 631
  • For Content & Collaboration Professionals

    Report:Knowledge, Learning, And Work Unite!

    Formal And Informal Learning Help Workers Do Their Jobs

    A new generation of learning is here. Today, employees are working in a very fast-paced environment. They need learning that is immediate, relevant, and in the context of their work. The course...

    • Downloads: 579
  • For CIO Professionals

    Report:Generational Workforce Strategies: Suggestions For Coping

    The age span in today's workforce stretches 50 years — greater than at any time in recent history. The social, political, and cultural experiences of people in their formative years impact...

    • Downloads: 565
  • For CIO Professionals

    Report:Communicate And Manage Change For The BT Strategic Planning Process

    Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change...

    • Downloads: 734
  • For Application Development & Delivery Professionals

    Report:Understanding Business Change Management Challenges

    Persistent Questions Business Process Pros Ask

    The pace of continuous improvement and transformational change in business processes continues to accelerate, often outpacing employees' ability to keep up. In general, businesspeople don't embrace...

    • Downloads: 606
  • For Application Development & Delivery Professionals

    Report:How To Get Ready For Change

    Put "People Change" Front And Center

    Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...

    • Downloads: 513