Claire Schooley

Principal Analyst serving Application Development & Delivery PROFESSIONALS

As a principal analyst, Claire supports Application Development & Delivery Professionals. She covers the strategy and technology associated with talent management, including performance, succession planning, formal and informal learning, and recruiting. She also researches the effect of retiring workers and the new generation of workers on human capital management and development. In addition, Claire leads Forrester's work on change management from the people perspective.

Previous Work Experience

Claire has more than 25 years of experience in education, management, and consulting. She came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, she assisted organizations in creating the vision, development plan, and policy for HR departments working with educators and community members. She also developed and produced eLearning courses for educators.

Previously, Claire directed and managed math and science technology training institutes at Lawrence Hall of Science, University of California, Berkeley, which assisted educators in integrating technology into the public school curriculum. She also evaluated computer and video coursework and produced video programs.

Additionally, Claire served as director of Instruction Television Service for KQED in San Francisco. She developed the broadcast service for schools, advised administrators, and produced educational programs for children and adults.

Education

Claire holds a B.S. from Bridgewater State College and an M.S. in education from Northeastern University. She has completed doctoral work in elementary education at the University of Illinois at Urbana-Champaign.

Claire Schooley's Research

  • For Application Development & Delivery Professionals

    Report: Invest In The Next-Generation Technology Skills Required For Digital Business

    The process of digital business transformation requires people who have a curious and creative mindset, embrace challenges, and engage in continuous learning. This report presents an overview of...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Learning And Performance Management, Q4 2016

    In our 34-criteria evaluation of learning and performance management providers, we identified the nine most significant ones — Cornerstone OnDemand, Halogen Software, Haufe, PageUp, PeopleFluent...

  • For Application Development & Delivery Professionals

    Report: Vendor Landscape: Standalone Learning Management System Vendors

    Learning management systems (LMSes) are the technology that manages corporate eLearning around the globe. Forrester estimates that the LMS market currently exceeds $3 billion. This market is cha...

  • For Application Development & Delivery Professionals

    Report: Use HR People Analytics To Drive Business Results

    Human resources (HR) departments typically face challenges in asking the right workforce questions, finding reliable data, analyzing metrics, and presenting results to the business in a simple y...

  • For CMO Professionals

    Report: Talent Management For The Customer-Obsessed Organization

    Employees are the lifeblood of a customer-obsessed enterprise. Unfortunately, most businesses that claim to focus relentlessly on customers fail when managing customer-obsessed talent. In this r...

View all of Claire Schooley's Research

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