Clay Richardson

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Clay serves Enterprise Architecture Professionals and is a leading expert on business process management (BPM) software, services, and methodologies. Clay delivers strategic guidance to professionals seeking to improve collaborative and operational business processes. Clay specifically helps enterprises establish BPM strategies, governance standards, and BPM centers of excellence; identify Agile and Lean methodologies best suited for BPM projects; and establish vendors and technologies that help automate and optimize mission-critical business processes.

Previous Work Experience

Clay comes to Forrester with many years of experience in business process improvement projects, BPM platforms and solutions selection, systems analysis and design, and project management for enterprise software implementations. Clay has led projects to successfully deploy BPM solutions for government and commercial organizations around the world and has specialized in helping create BPM centers of excellence.

Most recently, Clay served as BPM practice leader at Project Performance Corporation, a system integrator based in Washington, D.C., where he launched and managed the company's BPM practice. Prior to that, Clay directed a team of 30 consultants, trainers, and support engineers in delivery and support of BPM solutions, as the director of professional services at HandySoft Global Corporation, a pure-play BPM vendor.

Clay is active with several BPM industry associations, including the Workflow Management Coalition, where he served as founder and co-chair of the organization's public sector chapter.

Education

Clay earned a B.S. in computer science from the University of South Carolina and a BPM professional certificate from Boston University.

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120 results in Everything

  • Mike Gualtieri
  • For Application Development & Delivery Professionals

    Blog:Instant Insight: What Is Mobile Backend-As-A-Service?

    Mobile app developers need to work fast. Mobile backend-as-a-service (mBaaS) providers such as Kinvey, StackMob, And AnyPresence can help according to Forrester Senior Analyst...

    • For Application Development & Delivery Professionals

      Blog:Big Data Is No BuzzWord - It's Real

      Big data is driving disruptive change across the economy in business such as healthcare, retail, communications, and entertainment. The potential for firms to use big data to create permanent...

      • For Application Development & Delivery Professionals

        Blog:Will Privacy Concerns Stop Or Stunt The Power Of Predictive Analytics

        The power of predictive analytics in the age of Big Data is super-cool, but will privacy concerns stop or stunt it's adoption? Watch this episode of Forrester TechnoPolitics with Eric Siegel,...

        • For Application Development & Delivery Professionals

          Blog:Cloud Prediction #10: Development Isn't All That Different In The Cloud

          Forrester cloud computing expert James Staten recently published 10 Cloud Predictions For 2013 with contributions from nine other analysts, including myself. The prediction that is near and dear...

          • For Application Development & Delivery Professionals

            Blog:What's Your Big Data Score?

            If you think the term "Big Data" is wishy washy waste, then you are not alone. Many struggle to find a definition of Big Data that is anything more than awe-inspiring hugeness. But Big Data is real...

            • For Application Development & Delivery Professionals

              Blog:Three Ways Mobile Apps Are Better With Contextual Sensor Data

              Watch Forrester Researcher Rowan Curran explain how sensors in mobile devices and remote sensors can uniquely enable three new tiers app functionality. Also, be sure to download the full...

              • For Application Development & Delivery Professionals

                Blog:Is 750MB Big Data?

                Big Data Is Relative Swab your inner cheek, and your sequenced DNA takes up about 750 MB. That might not sound like much; it’s not even 1 GB. But what if you had to store the genome for...

                • For Application Development & Delivery Professionals

                  Report:How To Give The Perfect Software Demo

                  Four Best Practices To Nail Your Next Software Demonstration

                  Don't let a bad demo ruin your software project. Application development and delivery (AD&D) professionals' work is often judged not by the myriad of project artifacts, months of hard work, changing...

                  • Downloads: 155
                • For Application Development & Delivery Professionals

                  Blog:Big Data At Business School

                  Every year the Center For Digital Strategies at Tuck chooses a technology topic to "provide MBA candidates and the Tuck and Darthmouth communities with insights into how changes in technology affect...

                  • For Application Development & Delivery Professionals

                    Charts & Figures:Predictive App Architecture

                  • For Application Development & Delivery Professionals

                    Blog:What Qualities Do Great Enterprise Application Developers Possess?

                    What are you doing on October 16th and 17th? That's when Forrester's Forum for Application Development & Delivery Professionals will be held in Chicago. Join us this year for lively session,...

                    • For Application Development & Delivery Professionals

                      Blog:TechnoPolitics Podcast: The Pragmatic Definition Of Big Data Explained

                      Rowan Curran, Research Associate and TechnoPolitics producer, hosts this episode to ask me (your regular host) about The Pragmatic Definition Of Big Data. Listen (5 mins) to hear the genesis of this...

                      • For Application Development & Delivery Professionals

                        Charts & Figures:The Predictive Analytics Process Must Be Continuous To Ensure Effectiveness

                      • For Application Development & Delivery Professionals

                        Report:Quick Take: Google Cloud Services Gather Steam

                        New Developer Tools, Big Data Services, And Aggressive Pricing Will Tempt Enterprise Developers

                        At last week's I/O developer conference, Google announced a slew of new developer tools, application programming interfaces (APIs), and cloud services that will make it easier for developers to put...

                        • Downloads: 268
                      • For Application Development & Delivery Professionals

                        Blog:What Is A Data Scientist?

                        Why all the fervor about big data? The answer is that it provides deep insights and predictive models that can dramatically improve business outcomes. But you need a data scientist to get there....

                        • For Application Development & Delivery Professionals

                          Charts & Figures:Mobile Apps Must Achieve The Right Balance Of All Seven Qualities Of Great Software

                        • For Application Development & Delivery Professionals

                          Blog:Google Apps Versus Office 365: How To Decide

                          Deciding between Microsoft Office 365 and Google Apps is not easy, because it’s not an apples-to-apples comparision of apps and features. It’s more like a fruit basket...

                          • For Application Development & Delivery Professionals

                            Report:The Forrester Wave™: Big Data Hadoop Solutions, Q1 2014

                            Tsssss! That's the sound of Hadoop. It's today's sizzling-hot data management platform because it: 1) offers lower-cost storage than traditional systems, 2) has open source innovation, 3) can scale...

                            • Downloads: 1781
                          • For Application Development & Delivery Professionals

                            Blog:Goodbye Privacy. Conventional Security Measures Can Be Neutered By A Careless Programmer

                            More and more data is stored online by both consumers and businesses. The convenience of using services such as Dropbox, Box, Google Drive, Microsoft Live Skydrive,...

                            • For Application Development & Delivery Professionals

                              Charts & Figures:A Multidimensional View Of The Customer Is Essential For Predictive Apps

                            • For Application Development & Delivery Professionals

                              Blog:TechnoPolitics Podcast: The Power Of Social Business Technology

                              Forrester Senior Analyst TJ Keitt does not think small. "The free exchange of ideas changes the world," he starts when asked to define social business. He adds, "It can also change companies."...

                              • For Application Development & Delivery Professionals

                                Report:Customer Data Should Be The Lifeblood Of Your Enterprise

                                Some say that data is the new oil — but we think that comparing data to oil is too limiting. Data is the new sun: it's limitless and touches everything firms do. Customer data is the most...

                                • Downloads: 820
                              • For Application Development & Delivery Professionals

                                Blog:5 Reasons Hadoop Is Kicking Can And Taking Names

                                Hadoop’s momentum is unstoppable as its open source roots grow wildly into enterprises. Its refreshingly unique approach to data management is transforming how companies store, process,...

                                • For Application Development & Delivery Professionals

                                  Charts & Figures:The Five Dimensions Of Mobile UX Context: LLIID

                                  When It Comes To Designing The Mobile User Experience (UX), Context Is King

                                • For Application Development & Delivery Professionals

                                  Blog:Google I/O 2013 Developer's Conference: A Great Time To Be A Developer

                                  Google sets amazing new standards when it comes to web, mobile, and cloud technologies. That's why we are here at Google I/O 2013 in San Fransciso to find out what new technologies and tools...