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Dan   Bieler

Dan Bieler

Principal Analyst Serving CIO Professionals

Dan serves CIOs and digital strategy leaders by guiding them through the challenges of digital transformation. Dan helps define strategies that deliver business benefits from new digital business models and drive sustainable innovation. Dan's particular focus is on the emergence of digital platforms and the related business models as well as the underlying business innovation strategies. Dan is also an expert in the key technologies underpinning digital platforms, such as the internet of things (IoT), mobile technologies, and social collaboration technologies. Dan evaluates and guides CIOs and their teams to manage the diverse demands around digital transformation and provides guidance on how to unlock the CIO's role as a business enabler.

Previous Work Experience

Dan has been in the ICT sector for more than a decade and a half. During this period, he held positions in investment banking, industry research, and vendor strategy and operations. Prior to joining Forrester, Dan worked at Deutsche Telekom's enterprise division, T-Systems, as a strategic marketing consultant. The role involved strategy planning and communication initiatives. Before Deutsche Telekom, Dan worked as an EMEA consulting director for telecommunications and networking at the research firm IDC and as a research director at Ovum. Dan also worked for more than half a decade in the investment banking industry as an equity analyst for Nomura International in London and for Credit Lyonnais Securities in Paris. His focus was on Pan-European telecoms, both integrated and pure mobile operators. During that period, Dan participated in several equity capital markets and private equity deals.

Education

Dan holds an M.Sc. in economics and B.Sc. in economics from the London School of Economics and the School of Oriental and African Studies (SOAS), both of which are part of the University of London.

Dan Bieler

Principal Analyst Serving CIO Professionals

Dan serves CIOs and digital strategy leaders by guiding them through the challenges of digital transformation. Dan helps define strategies that deliver business benefits from new digital business models and drive sustainable innovation. Dan's particular focus is on the emergence of digital platforms and the related business models as well as the underlying business innovation strategies. Dan is also an expert in the key technologies underpinning digital platforms, such as the internet of things (IoT), mobile technologies, and social collaboration technologies. Dan evaluates and guides CIOs and their teams to manage the diverse demands around digital transformation and provides guidance on how to unlock the CIO's role as a business enabler.

Previous Work Experience

Dan has been in the ICT sector for more than a decade and a half. During this period, he held positions in investment banking, industry research, and vendor strategy and operations. Prior to joining Forrester, Dan worked at Deutsche Telekom's enterprise division, T-Systems, as a strategic marketing consultant. The role involved strategy planning and communication initiatives. Before Deutsche Telekom, Dan worked as an EMEA consulting director for telecommunications and networking at the research firm IDC and as a research director at Ovum. Dan also worked for more than half a decade in the investment banking industry as an equity analyst for Nomura International in London and for Credit Lyonnais Securities in Paris. His focus was on Pan-European telecoms, both integrated and pure mobile operators. During that period, Dan participated in several equity capital markets and private equity deals.

Education

Dan holds an M.Sc. in economics and B.Sc. in economics from the London School of Economics and the School of Oriental and African Studies (SOAS), both of which are part of the University of London.

Dan Bieler's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Rise Of The Subscription Business Model

    How Customer-Obsessed Firms Can Reinvent Their Business Model And Move Their Offering Value Closer To Customers

    April 22, 2020Dan Bieler

    The subscription model presents new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients' customer journeys. Through subscriptions, customers access a product or service for a certain time, a set usage volume, or a defined business output. Startups in all sectors are already targeting profitable market segments with subscription offerings. This report helps CIOs and other tech decision makers at traditional businesses understand the opportunities and challenges of the subscription business model.

  • For CIO Professionals

    REPORT: The CIO's Guide To 5G In Financial Services

    Embrace 5G To Deliver Real-Time Value Propositions And Better Employee Experiences

    March 9, 2020Dan Bieler

    5G will become a general-purpose technology for financial services firms, as it provides superfast mobile broadband, massive machine-type communications, and ultra-reliable and low-latency communications. 5G will provide new possibilities to create, store, and protect value, to move money, and to access credit. This report looks at emerging 5G opportunities and helps technology and business leaders in financial services firms prepare their 5G strategies.

  • For CMO Professionals

    REPORT: Build The Business Case For Your Digital Investments

    The Business Case Report In The Digital Business Playbook

    January 30, 2020Dan Bieler

    You can only improve what you can measure. Businesses must be able to calculate the return on digital investments to justify them. But calculating a precise ROI for digital transformation at the group level is nearly impossible. This report gives CMOs a framework to calculate the return on transformative digital investments. It highlights customer usage scenarios and shows how digital business leaders can design ROI calculations to ultimately measure customer benefits at different stages of their value chain. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For CIO Professionals

    REPORT: An Open Culture Becomes The Underpinning For The Adaptive Enterprise

    Your Corporate Culture Defines How Well You Can Tackle The Challenges Of Managing Permanent Change

    December 11, 2019Dan Bieler, Ash Mukherjee

    Your corporate culture defines how your organization thinks about itself and how it tackles the challenges of permanent change. Your corporate culture must be open and flexible enough to adjust to continuously changing customer expectations, market landscapes, and technology innovation. This report investigates the overarching role that culture plays in becoming an adaptive enterprise. It helps the CIO develop a strategy to support ongoing cultural transformation.

  • For CIO Professionals

    REPORT: The CIO's Guide To 5G In The Retail Sector

    5G Has Huge Disruptive Potential For Retailers, But Key Obstacles Remain

    November 13, 2019Dan Bieler

    The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer engagement during the presale and post-sale stages are the new benchmark to match. 5G promises to support this transformation at several layers — in addition to enhancing supply-chain and back-office operations. This report highlights potential 5G use cases in retail and provides advice on how retail CIOs can explore the potential of 5G.

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