Dan Bieler

Principal Analyst serving CIOs

Dan is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. Dan evaluates and guides the CIO and strategy teams to manage the diverse demands on the business technology agenda. He defines strategies that help businesses benefit from digital transformation and drive business innovation. He challenges established thinking to unlock the CIO's role as business enabler. Dan's particular focus is on the internet of things (IoT), the mobile mind shift in the B2B space, social collaboration, and the implications of digital ecosystems on the connected business.

Previous Work Experience

Dan has been in the ICT sector for more than a decade and a half. During this period, he held positions in investment banking, industry research, and vendor strategy and operations. Prior to joining Forrester, Dan worked at Deutsche Telekom's enterprise division, T-Systems, as a strategic marketing consultant. The role involved strategy planning and communication initiatives. Before Deutsche Telekom, Dan worked as an EMEA consulting director for telecommunications and networking at the research firm IDC and as a research director at Ovum. Dan also worked for more than half a decade in the investment banking industry as an equity analyst for Nomura International in London and for Credit Lyonnais Securities in Paris. His focus was on Pan-European telecoms, both integrated and pure mobile operators. During that period, Dan participated in several equity capital markets and private equity deals.


Dan holds an M.Sc. in economics and B.Sc. in economics from the London School of Economics and the School of Oriental and African Studies (SOAS), both of which are part of the University of London.

Dan Bieler's Research

  • For CIOs

    Report: Trust Must Be The Foundation Of Your B2B Digital Ecosystem

    Far from being a soft issue, trust underpins the management of your digital business and digital ecosystems. This report highlights how trust is fundamental to your digital transformation. It fo...

  • For CIOs

    Report: Power Your Digital Ecosystems With Business Platforms

    Business platforms provide the infrastructure for instant, near-zero marginal cost and omnidirectional information exchange and tool development. Business platforms empower ecosystems by facilit...

  • For CIOs

    Report: Make Omnichannel A Cornerstone Of Your Telecom Digital Transformation

    Offering customers seamless omnichannel experiences is critical for telcos' digital transformation efforts. Today, customers expect to use a variety of digital touchpoints. Omnichannel affects t...

  • For CIOs

    Report: Business Platforms Power Your Digital Business

    Business platforms will reshape a wide variety of industries, markets, and work arrangements, leveraging data analytics to create new customer value ecosystems. Business platforms will push prod...

  • For CIOs

    Report: Build Your Digital Transformation Business Case Around The Customer And Revenue Growth

    CIOs' digital transformation investments are ultimately about business survival through disruption. Such investments directly affect customer expectations and go beyond the traditional ROI. The ...

View all of Dan Bieler's Research