Danielle   Jessee

Danielle Jessee

Researcher Serving Application Development & Delivery Professionals

Danielle is a researcher serving Application Development & Delivery (AD&D) Professionals. Her research focuses on digital experience delivery technologies, including vendor selection, organizational structures, and processes.

Prior to becoming a researcher, Danielle was a research associate on the AD&D team, focusing on customer service solutions and collaboration tools.

Previous Work Experience

Prior to joining Forrester, Danielle was a manager of operations support at a content marketing agency.

Education

Danielle holds a B.S. in international business, with a minor in economics from Ithaca College.

Danielle Jessee

Researcher Serving Application Development & Delivery Professionals

Danielle is a researcher serving Application Development & Delivery (AD&D) Professionals. Her research focuses on digital experience delivery technologies, including vendor selection, organizational structures, and processes.

Prior to becoming a researcher, Danielle was a research associate on the AD&D team, focusing on customer service solutions and collaboration tools.

Previous Work Experience

Prior to joining Forrester, Danielle was a manager of operations support at a content marketing agency.

Education

Danielle holds a B.S. in international business, with a minor in economics from Ithaca College.

Danielle Jessee's Research

Most RecentMost Popular
  • For eBusiness & Channel Strategy Professionals

    REPORT: Challenge Traditional Leadership To Win At Digital Transformation

    Chief Digital Officers Can Thrive, But The Role Is A Double-Edged Sword

    February 5, 2018 Martin Gill, Danielle Jessee

    More than half of firms are in the grip of digital transformation, yet too many place their faith in traditional functional leaders. Digital business demands a new breed of leaders, those that place the customer front and center and work across functions to drive systematic, lasting change in their organizations.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Make Mobile Org Best Practices Your Digital Ones

    Organization: The Mobile eBusiness Playbook

    December 15, 2017 Julie A. Ask, Jeffrey S. Hammond, Danielle Jessee

    Organization determines how effectively teams collaborate and work toward the cadence and quality that consumers demand from their mobile experiences. With mobile being the driving force behind more and more digital transformations, digital business professionals should adopt mobile best practices within their larger digital organizations. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Assess Your Digital Experience Delivery Maturity

    Assessment: The Digital Experience Delivery Playbook

    October 26, 2017 Danielle Jessee, Mark Grannan

    How should application development and delivery (AD&D) pros assess their maturity in delivering digital customer experience initiatives? This report asks questions such as: Do you have the right culture and people in place to deliver on this new imperative? Do you have strategic scenarios to achieve your goals? Are you using customer insights to fuel continuous development and improvement? Do you have the right technology portfolio to support your strategy? Use this report's maturity framework to evaluate your current state and identify key areas for improvement. This report was last published in June 2016. Forrester reviews and updates it periodically for continued relevance and accuracy, most recently in October 2017.

  • For Application Development & Delivery Professionals

    REPORT: Implement Essential Change Management Practices To Improve Digital Experience Delivery

    Continuous Improvement: The Digital Experience Delivery Playbook

    October 11, 2017 Danielle Jessee, Mark Grannan

    So, you've finished your first major digital experience delivery project: You've launched the app, modernized the website, and integrated your digital experience technologies. Now, you must create a sustainable digital experience delivery organization that is able to quickly adapt to future conditions in addition to delivering on your needs today. This report helps application development and delivery (AD&D) pros understand how to do this by incorporating a robust change management strategy to support ongoing improvements to digital experience initiatives. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Eight Healthy Habits Of Successful Product Managers

    How To Get The Most Out Of Product Managers In A Digital Organization

    September 19, 2017 Danielle Jessee, Jacob Morgan

    In the age of the customer, product managers are crucial. They obsess about meeting the needs of customers and convert that insight into market-leading products. But digital business leaders often misunderstand the role. They fail to set product managers up for success and fail to coach high-performance behaviors. Digital business leaders should read this report to learn about how setting the product manager up for success will set their firm up for success.

View all of Danielle Jessee's Research

Clients Who Work With Danielle Jessee Also Work With:

View all related analysts