Data Centers & Data Center Networking

The data center is the repository for an organization's computer systems, data, and related equipment.

Latest Research

  • For Infrastructure & Operations Professionals

    REPORT: The Changing Landscape Of IT Incident And Crisis Management

    Safety-Critical Practices And Collaborative Platforms Are The New Normal

    February 16, 2018 Charles Betz

    Digital services are ever more critical to human well-being. Customers, as well as other stakeholders, are increasing the pressure on providers to respond quickly and effectively to operational disruptions. Digital transformation means that computer failures can threaten life and safety, as the WannaCry ransomware's impact on the UK's National Health Service (NHS) demonstrated. Infrastructure and operations (I&O) professionals have much to learn from large web-scale properties' adoption of practices from safety-critical domains like fire and police services and their use of chat platforms to supplement traditional ticketed workflows.

  • For Infrastructure & Operations Professionals

    REPORT: Develop Infrastructure Metrics Using The Balanced Scorecard

    Performance Management: The Infrastructure Transformation Playbook

    February 5, 2018Richard Fichera, Sophia I. Vargas

    This report outlines Forrester's solution for developing effective objectives and metrics to align your infrastructure practice with evolving business demands. A systematic approach to metrics design and collection results in more-productive operations. Kaplan and Norton's Balanced Scorecard (BSC) is an effective framework for guiding infrastructure and operations (I&O) professionals toward the right set of metrics. This report outlines the BSC methodology and explains how you can apply it to your infrastructure practice. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it to reflect our latest thinking on metrics design and collection.

  • For Infrastructure & Operations Professionals

    REPORT: Develop A Recovery Readiness View To Gain Insights Into Your Recovery

    Envision And Build Predictable Technology Infrastructure

    January 26, 2018 Naveen Chhabra

    Businesses demand a reliable and predictable technology infrastructure. While infrastructure and operations (I&O) professionals have embraced a myriad of technologies to improve availability, reliability, and recoverability, they still lack a real-time dashboard that depicts current and potential recovery readiness. This is not due to a lack of technology solutions, but rather a lack of vision and commitment. This report shows I&O pros how to apply the principles that some businesses have developed to help their clients improve insights using dashboards, reliability, and predictability.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: Airports Authority Of India Achieves Continuous Operations Despite Natural Calamity

    The Comprehensive Planning, Recovery Automation, And Frequent Testing Of AAI And NIIT Technologies Delivers Results

    January 26, 2018 Naveen Chhabra

    Infrastructure and operations (I&O) professionals get the importance of developing a comprehensive disaster recovery (DR) plan, testing it frequently, and automating it as much as possible. But firms in all countries and industries still suffer from lack of automation, limited scenario coverage, and infrequent recovery plan testing. How, then, can I&O pros meet the expectation of maintaining business continuity during a disaster? This report highlights the benefits that the Airports Authority of India achieved by diligent automation and frequent testing of recovery planning and execution.

  • For Infrastructure & Operations Professionals

    REPORT: From An Island To A Web: The Modern Data Center

    Infrastructure Managers Must Prepare For A Future Without Infrastructure

    January 26, 2018 Sophia I. Vargas

    Digital transformation has changed how organizations buy and leverage technology resources. As cloud services gain popularity, firms struggle to reconcile new investments with legacy assets when redefining the future of their physical infrastructure and the team that supports it. This report explores the shifting definition of the enterprise data center and helps infrastructure and operations (I&O) professionals evolve their data center strategies to solve current and future challenges.

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