David K. Johnson

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

David serves Infrastructure & Operations Professionals and has one passion and one goal: helping companies create workforce computing experiences that engage people and enable them to do their best work. He is an expert in client virtualization technologies, including VDI, terminal services, application virtualization, desktop and mobile OS platforms, and converged infrastructures for VDI and DaaS. Forrester calls these technology capabilities digital workspace delivery. He helps Forrester clients build mastery of three things: workforce computing technologies, the audit and legal compliance aspects of workforce computing strategy, and the human behavior science of motivation and engagement.

Previous Work Experience

David is a former software executive with 15 years of industry experience focused on client management and related operational processes and tools. He has taken new products from zero to $100 million in revenues; he has also managed mature product lines and portfolios through all parts of the value chain — from vision, through execution and marketing, to successful selling. More importantly, David has worked directly with dozens of global organizations to understand how they function and how they use technologies most effectively.

Prior to Forrester, David was the VP of global marketing for Matrix42, a client management company based in Frankfurt, Germany; there, he worked with organizations to understand and develop solutions for their desktop transformation initiatives and coached sales teams to position and sell them effectively. In addition, David led product management and strategy for BMC Software's configuration automation for clients, cloud life-cycle management, and data center automation product lines. He also spent five years at Altiris/Symantec leading product management and marketing for the service desk and IT asset management product lines.

David K. Johnson's Research

  • For Infrastructure & Operations Professionals

    Report: Brief: Unified Device Management Isn't Here Yet

    Many workers use PCs as their primary devices, but mobile devices are becoming just as critical to them as mobile gains more capabilities and access to corporate data. This means that employees ...

    • Downloads: 41
  • For Infrastructure & Operations Professionals

    Report: Elevate Human Performance With Workforce Enablement

    What's missing from most workforce technology strategies is an understanding of what makes people truly engaged and productive employees and how this relates to customer experience and financial...

    • Downloads: 770
  • For Infrastructure & Operations Professionals

    Report: Workforce Enablement Defined: Elevate Productivity And Engagement

    Psychological and neurological research offer critical insights into where high performance and creativity come from, how they make an impact on customer experience and profit, and how organizat...

    • Downloads: 531
  • For Infrastructure & Operations Professionals

    Report: Build A Comprehensive Business Case For Technology Purchasing

    To help their business compete, I&O leaders must focus more of their time and energy on technologies that not only cut costs but that help win, serve, and retain customers. This means that techn...

    • Downloads: 76
  • For Infrastructure & Operations Professionals

    Report: Assess Your Workforce Enablement Maturity

    Infrastructure and operations (I&O) leaders struggle to accurately plan, improve, or prioritize their workforce enablement investments without a strong understanding of their current state, desi...

    • Downloads: 465
  • For Infrastructure & Operations Professionals

    Report: Five Steps To A Successful BYOC Program

    In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so...

    • Downloads: 1184
  • For Infrastructure & Operations Professionals

    Report: The Forrester Wave™: Enterprise Client Management Suites, Q2 2012

    In Forrester's 62-criteria evaluation of client management suite vendors, we identified the 10 significant solution providers in this category — BMC Software, CA, Dell, Hewlett-Packard, IB...

    • Downloads: 928
  • For Infrastructure & Operations Professionals

    Report: Elevate Human Performance With Workforce Enablement

    What's missing from most workforce technology strategies is an understanding of what makes people truly engaged and productive employees and how this relates to customer experience and financial...

    • Downloads: 770
  • For Infrastructure & Operations Professionals

    Report: Build Digital Workspace Delivery Systems To Give Employees The Right Tools For Their Job

    Employees that drive your digital business are increasingly using a variety of apps and services outside the corporate network while regularly accessing legacy applications and core services ins...

    • Downloads: 783
  • For Infrastructure & Operations Professionals

    Report: TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

    Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals vi...

    • Downloads: 941
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