David K. Johnson

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

David serves Infrastructure & Operations Professionals and has one passion and one goal: helping companies create workforce computing experiences that engage people and enable them to do their best work. He is an expert in client virtualization technologies, including VDI, terminal services, application virtualization, desktop and mobile OS platforms, and converged infrastructures for VDI and DaaS. Forrester calls these technology capabilities digital workspace delivery. He helps Forrester clients build mastery of three things: workforce computing technologies, the audit and legal compliance aspects of workforce computing strategy, and the human behavior science of motivation and engagement.

Previous Work Experience

David is a former software executive with 15 years of industry experience focused on client management and related operational processes and tools. He has taken new products from zero to $100 million in revenues; he has also managed mature product lines and portfolios through all parts of the value chain — from vision, through execution and marketing, to successful selling. More importantly, David has worked directly with dozens of global organizations to understand how they function and how they use technologies most effectively.

Prior to Forrester, David was the VP of global marketing for Matrix42, a client management company based in Frankfurt, Germany; there, he worked with organizations to understand and develop solutions for their desktop transformation initiatives and coached sales teams to position and sell them effectively. In addition, David led product management and strategy for BMC Software's configuration automation for clients, cloud life-cycle management, and data center automation product lines. He also spent five years at Altiris/Symantec leading product management and marketing for the service desk and IT asset management product lines.

David K. Johnson's Research

  • For Infrastructure & Operations Professionals

    Report: Five Ways To Ensure That Your Digital Workspace Initiative Doesn't Fail

    Infrastructure and operations (I&O) leaders deploy digital workspace technologies to lower their costs and improve security. But while savings and security matter, virtualization contributes som...

    • Downloads: 40
  • For Infrastructure & Operations Professionals

    Report: Accelerate Product Design With Digital Workspaces For 3D Visualization

    There are few things more fundamental to the competitiveness of your business than the way engineers design and develop products. 3D product design, visualization, and life-cycle management soft...

    • Downloads: 101
  • For Infrastructure & Operations Professionals

    Report: Forrester's Workforce Engagement And Flow Survey Instrument

    This instrument analyzes cognitive flow for employees in the workplace. This instrument is divided into two sections: The first part captures basic demographic details and asks general questions...

    • Downloads: 1
  • For Infrastructure & Operations Professionals

    Report: Assess Technology Management's Impact On Employee Performance And Flow

    Chances are your organization measures technology management's success or failure in terms of budget discipline, responsiveness, compliance, or other operational factors. Such goals are relative...

    • Downloads: 71
  • For Infrastructure & Operations Professionals

    Report: Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

    This report covers the landscape of Forrester's solution for infrastructure and operations (I&O) executives responsible for workforce enablement — the delivery and support of technology an...

    • Downloads: 592
  • For Infrastructure & Operations Professionals

    Report: Five Steps To A Successful BYOC Program

    In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so...

    • Downloads: 1178
  • For Infrastructure & Operations Professionals

    Report: The Forrester Wave™: Enterprise Client Management Suites, Q2 2012

    In Forrester's 62-criteria evaluation of client management suite vendors, we identified the 10 significant solution providers in this category — BMC Software, CA, Dell, Hewlett-Packard, IB...

    • Downloads: 907
  • For Infrastructure & Operations Professionals

    Report: TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

    Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals vi...

    • Downloads: 924
  • For Infrastructure & Operations Professionals

    Report: Hosted Virtual Desktops Versus Physical PCs: Understanding The Operational Cost Differences

    When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information abou...

    • Downloads: 961
  • For Infrastructure & Operations Professionals

    Report: Client Virtualization Will Fail Without A Hybrid Approach

    Client virtualization does not replace physical clients as many seem to think. You still need a physical client device, creating a complex hybrid environment of both physical and virtual compone...

    • Downloads: 870
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