Dell

Latest Research

  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Data Security Portfolio Vendors, Q2 2019

    The 13 Providers That Matter Most And How They Stack Up

    June 10, 2019 Heidi Shey

    In our 25-criterion evaluation of data security portfolio providers, we identified the 13 most significant ones — Dell, Digital Guardian, Forcepoint, Google, GTB Technologies, IBM, Imperva, McAfee, Micro Focus, Microsoft, Oracle, Symantec, and Varonis — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals understand the respective strengths of each vendor's portfolio.

  • For Infrastructure & Operations Professionals

    REPORT: Five Key Trends That Will Reshape The Employee Technology Experience

    Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7

    May 22, 2019 Andrew Hewitt

    Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have already begun or completed transitions to Windows 10, many haven't. A changing business and technology landscape introduces new challenges and opportunities as teams set their strategies. This report identifies five key trends that must be part of every I&O leader's strategy for 2020 and beyond. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Customer Experience Professionals

    REPORT: Supercharge Your Journey Mapping

    Combine Divergent And Convergent Approaches For Great CX

    October 2, 2018 Joana van den Brink-Quintanilha

    Some companies are improving customer experience (CX) by combining journey mapping with adjacent methodologies like design thinking and Agile development and with complementary artefacts like ecosystem maps, empathy maps, and "jobs to be done" frameworks. But the benefits of this mixology still evade many companies. Why? Because they misapply two kinds of methodologies — convergent and divergent. This report lays out how CX professionals can overcome this problem.

  • For Enterprise Architecture Professionals

    REPORT: Now Tech: Hadoop/Spark Platforms, Q3 2018

    Forrester's Overview Of 18 Hadoop/Spark Platform Providers

    July 20, 2018 Noel Yuhanna, Mike Gualtieri

    You can use Hadoop/Spark (HARK) platforms to access open source innovation, become significantly more productive, and foster collaboration. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Enterprise architecture (EA) professionals should use Forrester's Now Tech report to understand the value they can expect from a HARK platform provider and select vendors based on a tool-set approach.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Hardware Platforms For Software-Defined Networking, Q1 2018

    Tools And Technology: The Infrastructure Transformation Playbook

    March 7, 2018 Andre Kindness

    In our 40-criteria evaluation of data center hardware platforms for software-defined networking (SDN), we identified the nine most significant players — Alcatel-Lucent Enterprise, Arista Networks, Extreme Networks (which recently acquired Brocade Communications System's data center networking business), Cisco Systems, Cumulus Networks, Dell, Huawei, Juniper Networks, and Pluribus Networks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations professionals (I&O) make the right choice.

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