Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of, he helped merge the organization with the Object Management Group (OMG).


Derek completed the Early Growth Program at London Business School.

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  • Patti Freeman Evans
  • For eBusiness & Channel Strategy Professionals

    Report:Website Functionality Benchmark 2013: US Online Apparel Retailers

    The US online apparel retail market is highly competitive. To see whether top US online apparel retailers offer a best-in-class online retail experience, Forrester analyzed Abercrombie & Fitch,...

    • Downloads: 454
  • For eBusiness & Channel Strategy Professionals

    Blog:Inhibitors And Drivers In Japan’s Retail Market

    I spent last week in Tokyo, Japan.  Given that an increasing number of our clients are eyeing Japan’s eCommerce market, I thought it would be interesting to share some observations from my...

    • For eBusiness & Channel Strategy Professionals

      Report:The Mobile eBusiness Ecosystem

      Stakeholder Map: The Mobile eBusiness Playbook

      This report outlines the stakeholder map of the mobile eBusiness playbook, which is designed to drive value through mobile services. This report should be used by eBusiness professionals to plan and...

      • Downloads: 613
    • For eBusiness & Channel Strategy Professionals

      Blog:eBusinesses Use Digital to Deal with Sandy

      eBusiness professionals have disaster recovery plans in place to deal with nearly annual storms across the country.  How many times have we heard of a snow storm November and December slamming...

      • For eBusiness & Channel Strategy Professionals

        Blog:Harnessing the Mobile Revolution -- End-to-End

        Engaging with users via mobile is now unavoidable - no surprise there. By 2016, smartphone subscriptions in the US will likely outnumber people and in Europe, almost 70% of the population will own...

        • For eBusiness & Channel Strategy Professionals

          Report:Strategic Staffing For Mobile eBusiness

          As mobile adoption increases, eBusiness and channel strategy professionals are challenged to determine how these devices integrate with their existing sales and service channels. It is imperative...

          • Downloads: 400
        • For eBusiness & Channel Strategy Professionals

          Report:Website Functionality Benchmark 2012: US Online Grocers

          Forrester Applies Its Website Functionality Benchmark To The Sites Of Four US Online Grocery Stores

          Forrester evaluated the grocery websites of the four most frequently used online grocers based on Forrester Consumer Technographics® data — AmazonFresh, FreshDirect, Peapod, and Safeway...

          • Downloads: 484