Derek Miers

Principal Analyst serving Enterprise Architecture PROFESSIONALS

Derek serves Enterprise Architecture Professionals. He is an internationally recognized expert in business process management (BPM) and organizational transformation. He has worked in this area for more than 20 years, dealing with major brands, governmental organizations, and nongovernmental organizations (NGOs). Derek's research focuses on the methods, approaches, frameworks, tools, techniques, and technologies of business architecture; BPM; business process improvement; business transformation; and organizational change. He places special emphasis on an outcome-based, customer-focused approach.

Previous Work Experience

Derek is a well-known keynote speaker and chair of major EA conferences. As co-chair of BPMI.org, he helped merge the organization with the Object Management Group (OMG).

Education

Derek completed the Early Growth Program at London Business School.

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82 results in Reports

  • Infrastructure & Operations
  • Management & Organization
  • For Infrastructure & Operations Professionals

    Report:Three Best Practices From Early BYOT Adopters In India

    Address Management Concerns Around Data Security, ROI, And Business Requirements To Build A Valid Business Case

    The consumerization of IT in India is leading more people to use personal mobile devices, applications, and public cloud services for work, a trend that Forrester refers to as "bring your own...

    • Downloads: 140
  • For Infrastructure & Operations Professionals

    Report:Brief: The Top Four Server Virtualization Trends In China For 2014 And 2015

    Optimizing IT To Better Support BT Transformation

    Chinese organizations are shifting budget from traditional information technology (IT) to business technology (BT) in the age of the customer. However, the level of server virtualization in Chinese...

    • Downloads: 85
  • For Infrastructure & Operations Professionals

    Report:Forrester's I&O And Marketing Partnership Readiness Self-Assessment

    Forrester recommends using the marketing partnership readiness self-assessment tool to help I&O professionals understand whether they are ready to partner with marketing and other members of...

    • Downloads: 10
  • For Infrastructure & Operations Professionals

    Report:Redefine Your Mobile Policy To Empower Workers

    This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security operations. This...

    • Downloads: 3043
  • For Infrastructure & Operations Professionals

    Report:Realize Practical Application Performance Management

    Application performance management (APM) is a natural evolution of infrastructure monitoring. As IT management evolves toward service management and ultimately to business technology, quality of...

    • Downloads: 535
  • For Infrastructure & Operations Professionals

    Report:Five Concerted Steps To Maximize The Business Value Of IT

    Best Practices In Service Portfolio Management That I&O Leaders Can Use To Cut Costs While Delivering Business Results

    Today's infrastructure and operations (I&O) leaders often feel like they are in a Catch-22. They are under constant pressure to lower their operating costs, yet new business expectations demand that...

    • Downloads: 447
  • For Infrastructure & Operations Professionals

    Report:Building A Fitter Business With Wearable Technology

    How I&O Can Help Boost Corporate Wellness Programs With Wearable Technology

    Infrastructure and operations (I&O) professionals have navigated the transition from deploying laptops to managing mobile devices like tablets and smartphones — and the next stop will be...

    • Downloads: 446
  • For Infrastructure & Operations Professionals

    Report:Brief: Introducing Software Analytics, A Key Business Technology Solution

    New Relic Insights Aims To Help Technology Management Professionals Ensure That Software Delivers Customer Value

    On March 19, 2014, New Relic announced the public beta of its new software analytics solution, New Relic Insights. Insights, a software-as-a-service (SaaS)-based IT analytics solution, collects and...

    • Downloads: 153
  • For Infrastructure & Operations Professionals

    Report:Ten Ways Technology Will Drive Workforce Success In 2015

    Infrastructure and operations (I&O) leaders responsible for workforce technology play a critical role in their company's success in the age of the customer, where your company's employees need your...

    • Downloads: 161
  • For Infrastructure & Operations Professionals

    Report:Transform Infrastructure And Operations For The Future Technology Management Cycle

    Vision: The I&O Transformation Playbook

    For the past half-century information systems have followed a relatively constant model, by which applications and business services are developed and run on an infrastructure that is specific and...

    • Downloads: 422
  • For Infrastructure & Operations Professionals

    Report:Enhance Business Technology Resiliency With An Effective Crisis Communication Strategy

    Year after year, when asked to name the top lessons learned from contingency plan invocations, organizations consistently cite that they underestimated how difficult it would be to communicate...

    • Downloads: 365
  • For Infrastructure & Operations Professionals

    Report:Organize Your Infrastructure Team For Customer Obsession

    Organization: The Infrastructure Transformation Playbook

    Empowered customers are disrupting every industry, and infrastructure and operations (I&O) leaders must adapt to this new reality. We believe that technology management is in the middle of a new...

    • Downloads: 304
  • For Infrastructure & Operations Professionals

    Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

    This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

    • Downloads: 765
  • For Infrastructure & Operations Professionals

    Report:Transform Infrastructure And Operations To Answer Key Influencers

    Landscape: The I&O Transformation Playbook

    Choices in infrastructure and application delivery — such as cloud services and software-as-a-service — as well as smart devices and the explosion of digital disruptions have put a number...

    • Downloads: 160
  • For Infrastructure & Operations Professionals

    Report:Predictions 2015: Infrastructure & Operations Prioritizes Pursuing The BT Agenda

    I&O's Key Agenda Requires Evolutionary Changes

    In 2014, the role of the infrastructure and operations (I&O) professional has been reshaped by trends like social, mobile, Agile, and cloud — but it's time to get ready for what's around the...

    • Downloads: 262
  • For Infrastructure & Operations Professionals

    Report:Five Steps To Assess The "Real Power" Of Your Stakeholders

    Introducing Forrester's Stakeholder Landscape Analysis Framework

    When it comes to business and IT transformation challenges, executives tell Forrester: "Technology isn't the problem. It's the people." For IT infrastructure and operations (I&O) executives, a common...

    • Downloads: 129
  • For Infrastructure & Operations Professionals

    Report:TechRadar™: Business Technology Monitoring, Q3 2013, Part 4 Of 5

    Analysis Of Business Monitoring Technologies In The "Growth" Ecosystem Phase

    In Part 4 of Forrester's TechRadar™ series on business technology (BT) monitoring, we examine four technologies in the "Growth" ecosystem phase: application and middleware monitoring,...

    • Downloads: 295
  • For Infrastructure & Operations Professionals

    Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

    Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

    • Downloads: 310
  • For Infrastructure & Operations Professionals

    Report:Assess Your I&O Team Readiness For A Customer-Centric Transformation

    Assessment: The I&O Transformation Playbook

    Today's technology makes possible the collection, storage, access, and analysis of data volumes, which we couldn't even have dreamed of years ago. It allows customers to interact in social networks...

    • Downloads: 67
  • For Infrastructure & Operations Professionals

    Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice

    Vision: The I&O Practice Playbook

    By 2020, the proliferation of as-a-service technology, tech-savvy workers, and increased business complexity will widen the gap between business demand and traditional IT supply. In this new era,...

    • Downloads: 1299
  • For Infrastructure & Operations Professionals

    Report:Justifying The Business Case For Business Technology Resiliency

    This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

    • Downloads: 2353
  • For Infrastructure & Operations Professionals

    Report:Avoid Tactical, Narrow Communications And Collaboration Infrastructure Strategies

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders developing a communications and collaboration infrastructure (CCI) strategic plan. Developing such a plan...

    • Downloads: 389
  • For Infrastructure & Operations Professionals

    Report:Build Your Workforce Computing Strategic Plan

    Strategic Plan: The Workforce Enablement Playbook

    Few areas of technology are as fundamental to customer interaction and the execution performance of the business as the devices and software in the hands of its employees. Yet instead of seeing...

    • Downloads: 452
  • For Infrastructure & Operations Professionals

    Report:Reinvent The Role Of Infrastructure And Operations Executive In 2013

    Organization: The I&O Practice Playbook

    The use of as-a-service technology, empowered workers, and customer centricity will forever change the IT-business relationship. Forrester expects that successful CIOs will pursue a new operating...

    • Downloads: 340
  • For Infrastructure & Operations Professionals

    Report:Establish The Business Case For I&O Transformation

    Business Case: The I&O Transformation Playbook

    Your firm's customers, channels, and competitors are digital — which means that your company must use technology to differentiate. That's a chance for I&O leaders to drive innovation that wins,...

    • Downloads: 103