Diego Lo Giudice

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

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With Forrester since July 2005, Diego primarily contributes to and advises on Forrester's offerings for Application Development & Delivery Professionals. He partners with Forrester's global application leaders and is a leading expert on SDLC processes and practices, covering topics such as Agile development, Agile and Lean transformations, Agile development sourcing strategies and services, Agile testing practices and tools, DevOps, and software testing and quality, with a key focus on systems of engagement. Diego also covers software delivery metrics, artificial intelligence, and open source governance.

His 28 years of industry experience, in addition to application development, allow him to give expert advice on change management programs for optimizing the overall modern application delivery process, execute technology management assessments, review technology management strategies, and make comparisons. He also has experience in complex mission-critical project and client engagement management.

Previous Work Experience

Prior to joining Forrester, Diego held international management positions covering various roles, such as director consultant at Meta Group and head of Agile product development for advanced reuse methods and technologies at Quartersoft. He was also regional VP and director for consulting at Genesis/Iona, where he helped many clients transition to distributed applications. He also worked as an enterprise architect and project/product manager, participating in various pan-European projects. He started out as a software engineer, developing AI tools and early graphical user interface technologies at Olivetti.

Diego has also been very active in global open software standards consortia such as OMG, contributing to the early specifications of middleware standards such as CORBA and model-driven architecture. He has been a frequent speaker and panelist at many European conferences on software development.

Diego has published various research reports on open source, software reuse, semantic Web, and object technology, including the AI book Practical Experience in Building Expert Systems.

Education

Diego received a master's degree in computer science from Pisa University in Italy, and he specialized in artificial intelligence through on-site courses at Stanford University and SRI Palo Alto during a two-year working internship with Olivetti in the US.

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Diego Lo Giudice

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Read Diego's blog posts

Previous Work Experience

Diego has published various research reports on open source, software reuse, semantic Web, and object technology, including the AI book Practical Experience in Building Expert Systems.

Education

Research Coverage

Diego Lo Giudice's Research

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For Application Development & Delivery Professionals

REPORT: The Forrester Wave™: Global Continuous Testing Service Providers, Q1 2019

The Nine Providers That Matter Most And How They Stack Up

January 23, 2019Diego Lo Giudice

In our 29-criteria evaluation of global continuous testing (CT) services providers, we identified the nine most significant ones — Accenture, Capgemini, Cognizant Technology Solutions, DXC Technology, IBM, Infosys, NTT DATA, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) and QA professionals make the right choice.
For Application Development & Delivery Professionals

REPORT: The Path To Autonomous Testing: Augment Human Testers First

Distinguishing Myth From Reality In AI-Based Autonomous Testing

January 7, 2019Diego Lo Giudice

Digital acceleration can't happen without better-quality software, and software testing matters more than ever for quality at speed. However, test automation lags, and growing complexity challenges testers. AI and machine learning (ML) will help build better software faster. This report outlines emerging AI- and ML-based practices and technologies to improve software testing by augmenting human testers. Application development and delivery (AD&D) professionals should read this report to distinguish between the myth and reality of AI-based testing.
For Application Development & Delivery Professionals

REPORT: Build The Right Software Better And Faster With Agile And DevOps Metrics

Performance Management: The Modern Application Delivery Playbook

November 29, 2018Diego Lo Giudice

Customer-obsessed strategies put application development and delivery (AD&D) leaders under tremendous pressure to deliver quickly rather than perfectly. But AD&D pros also know they must deliver high quality and increase business value. For many, this is a significant shift from the past, when the main focus was on schedule, cost, and efficiency. This report describes these new business-oriented metrics, as well as the practices and tools that help organizations collect, report, and respond to them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For Application Development & Delivery Professionals

REPORT: Master Your SDLC For Modern Application Delivery

Landscape: The Modern Application Delivery Playbook

November 9, 2018 Christopher Condo, Diego Lo Giudice, Bill Seguin

The software development life cycle (SDLC) is a complex set of processes, people, and technologies. To truly master modern application delivery (MAD), application development and delivery (AD&D) leaders take a multidisciplinary approach to running and refining it. Read this report for a survey of the modern development life cycle and its future evolution. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For Application Development & Delivery Professionals

REPORT: Predictions 2019: Software

Software Innovation Builds Upon Cloud, Collaboration, AI, And More

November 8, 2018 Christopher Condo, Randy Heffner, Duncan Jones, Rob Koplowitz, Diego Lo Giudice, John R. Rymer, Margo Visitacion

Making predictions is hazardous, particularly about the future. Nevertheless, our intrepid software analyst team offers a handful of predictions about important changes in development tools and processes, software pricing policies, and more. Application development and delivery (AD&D) pros should read this report to prepare for inflection points coming in 2019.

For Application Development & Delivery Professionals

REPORT: Agile And DevOps Adoption Drives Digital Business Success

Executive Overview: The Modern Application Delivery Playbook

October 23, 2018 Christopher Condo, Diego Lo Giudice

Every business is now a digital business. Companies are scrambling to respond to higher consumer expectations and more nimble competitors. Application development and delivery (AD&D) organizations are leading this response, transforming to deliver high-quality, innovative software solutions that delight customers and outpace competitors. This report introduces Forrester's modern application delivery playbook, which lays out the crucial imperatives for AD&D leaders navigating this transition. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For Application Development & Delivery Professionals

REPORT: Find And Fix The Gaps In Your Modern Software Delivery

Assessment: The Modern Application Delivery Playbook

April 6, 2018Diego Lo Giudice, Christopher Condo, Bill Seguin

Customer-obsessed organizations increasingly expect application leaders to speed and scale software delivery. Many leaders know they need to improve, but they struggle with what to do and where to start. Different application development and delivery (AD&D) teams face different challenges, but the patterns are consistent across organizations. Forrester's modern application delivery (MAD) assessment tool helps app development leaders find the gaps in their processes — and systematically and continuously fix them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy; most recently, we updated this report to adhere to Forrester's assessment maturity tool and align the technology categories to the latest modern application delivery (MAD) playbook vision report.
For Application Development & Delivery Professionals

REPORT: Organize Your App-Dev Teams With Agile And DevOps

Organization: The Modern Application Delivery Playbook

February 16, 2018Diego Lo Giudice, Eveline Oehrlich

Application development and delivery (AD&D) leaders are embracing modern application delivery practices and taking the steps needed to transform their organizations. This means changing culture, building agile architectures, adopting new Agile processes, automating, and organizing teams differently. This report helps AD&D professionals understand the dimensions of the change for both development and operations and create a plan that combines Agile with development and operations (DevOps). This is an update of a previously published report; Forrester has updated it to include 2017 survey data and highlight how firms are using Agile and DevOps to transform their organizations.
For Application Development & Delivery Professionals

REPORT: Faster Software Delivery Will Accelerate Digital Transformation

Strategic Plan: The Modern Application Delivery Playbook

April 12, 2018Diego Lo Giudice, Christopher Condo

Customer-obsessed organizations are accelerating their race to digital in order to win new customers and retain existing ones. A crucial element of this imperative is to transform their software delivery processes to create high-value experiences for customers, employees, and partners. This report describes how application development and delivery (AD&D) pros should shape their application delivery strategy to deliver high-quality apps quickly and at low cost. This is an update of a previously published report. We have updated it to include findings from our last 12 months of research in Agile and development and operations (DevOps).
For Application Development & Delivery Professionals

REPORT: Make The Case For Agile And DevOps-Driven Digital Transformation

Business Case: The Modern Application Delivery Playbook

May 29, 2018Diego Lo Giudice

Applications give digital businesses the software assets they need to win, serve, and retain customers in the face of fierce competition and escalating customer expectations. Improving application delivery speed and quality is a central imperative for application development and delivery (AD&D) leaders. This report describes how they fund a transformation while keeping the lights on by reducing costs, boosting project-level return on investment (ROI), increasing digital business revenues, and accelerating business benefits. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. This update factors in new customer experience data and additional business justifications.