ON-DEMAND WEBINAR

Digital Customer Experience Trends, 2016

Original Broadcast Date: February 10th, 2016
Allegra Burnette, null
Allegra Burnette

Purchase Webinar

Get access to a single webinar that is currently outside of your subscription.

Price: $300 (USD)

Become a Client

Partner with Forrester Research to get access to webinars, insights and frameworks aligned to your role. Shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.

  • Digital Customer Experience Trends, 2016
    Trends Report
    December 14th, 2015

    In 2015, Forrester identified a shift in focus beyond mobile-first to a broader view of digital customer experiences that increasingly blends physical and digital interfaces. For 2016, that trend continues, and customer experience (CX) professionals shoul

    Allegra Burnette Leah Buley Tony Costa Andrew Hogan Deanna Laufer  

Help us improve