Document Management

Document management refers to systems developed specifically for authoring and managing electronic documents.

Latest Research

  • For Enterprise Architecture Professionals

    REPORT: Capture-As-A-Service (CaaS), Cognitive, And Six Other Trends Shape The Future Of Capture

    November 29, 2016 Craig Le Clair

    Digital acceleration has pushed legacy capture solutions to their limits. The pixel mindset of the last three decades has given way to smarter solutions that manage more channels, formats, and pricing models. Capture on-demand, renewed interest in e-forms, page analytics, and mobile capture now define the future. This report predicts how these trends will alter enterprise architecture (EA) pros' road maps for capture systems in the enterprise.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Document Stores, Q3 2016

    Flexible Data Structure Support For Next-Gen Apps Is Driving Adoption Of Document Stores

    September 8, 2016 Noel Yuhanna

    The use of documents in modern applications has grown significantly across industries to support new and emerging use cases. Document store databases offer enterprise architecture (EA) pros new choices to store, process, and access all kinds of documents, delivering extreme scale and performance, granular search, security, and update capabilities. Forrester's 27-criteria evaluation of 10 document store databases will help enterprise architects understand the choices available and recommend the best fit for their enterprise strategy.

  • For Enterprise Architecture Professionals

    REPORT: Brief: Five Reasons The Dell Acquisition Will End Up As A Positive For Documentum Customers

    A Spinoff May Be Just What The Doctor Ordered

    November 16, 2015 Craig Le Clair, Cheryl McKinnon

    Investors and analysts are divided on the future of EMC's Documentum in the wake of the Dell acquisition, as competition from heavy architecture and lightweight cloud-based alternatives has contributed to less than stellar growth for the product line. What will Dell do with EMC's Enterprise Content Division portfolio? Forrester believes that a spinoff, done quickly and with adequate capital, would create a more agile and competitive company attractive to firms needing enterprise content management. This report advises enterprise architects on how to navigate this acquisition.

  • For Enterprise Architecture Professionals

    REPORT: Vendor Landscape: Document-Centric Collaboration, Q4 2015

    Know Your Users' Top Priorities When Assessing A Crowded Market

    October 2, 2015 Cheryl McKinnon

    Documents encapsulate the knowledge and decisions that information workers use to accomplish their goals. Collaboration -- with peers, customers, partners, and trusted external experts -- is essential in mobile, distributed, and customer-focused enterprises. End user self-provisioning of consumer-oriented tools, often with free or freemium pricing options, has caused angst among technology and security managers. This report highlights a range of products to help address the collaboration challenge. This report is an update to the 2013 document collaboration vendor landscape report and reflects the next step in maturation of a fragmented and crowded market.

  • For Enterprise Architecture Professionals

    REPORT: Correspondence Management — A Reclamation Project For Many But A Superfund Site For Most

    Ten Best Practices To Achieve 50% Adoption By 2020

    August 20, 2015 Craig Le Clair

    Enterprises have been glacially slow to convert customer correspondence produced from core systems to electronic delivery, despite potential bottom-line and customer experience benefits. To reach e-delivery goals, enterprise architect (EA) professionals must take a data-first perspective, map capabilities with expanding stakeholders, consolidate vendors and systems, and emphasize post-processing opportunities for e-signature and mobile delivery. To help, this report defines 10 best practices to meet a 2020 goal of 50% adoption.

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