Duncan Jones

Vice President, Principal Analyst serving Sourcing & Vendor Management PROFESSIONALS

Duncan primarily contributes to Forrester's offerings for Sourcing & Vendor Management Professionals. He is a leading expert on software pricing and licensing and helps clients understand and address the effect of technology changes on software contracts. By researching enterprises' experience in dealing with large software vendors, including their negotiation successes and the problems they encountered later in the relationship, Duncan helps clients create and execute sound negotiation strategies and get advantageous software license and maintenance agreements.

He is also a leading expert on ePurchasing technologies, such as eProcurement, eSourcing, and electronic invoice presentment and payment (EIPP), and he advises clients on their application strategy in this area, how to make good choices between alternative solution providers, and how to get the best results from implementation.

Previous Work Experience

Prior to joining Forrester, Duncan worked for QAD, an international provider of enterprise solutions for manufacturing companies in various product management and product marketing roles. Most recently, he had global responsibility for radical changes to QAD's pricing and licensing strategy.

Duncan qualified as a chartered accountant with KPMG and then joined Courtaulds, a diverse multinational manufacturing company. He held various line finance and IT roles before becoming project manager in a corporate team, managing systems-enabled business improvement projects around the world.

Education

Duncan has a first-class degree in mathematics from Hertford College at the University of Oxford and is a member of the Institute of Chartered Accountants in England and Wales.

Refine your results

Date Range

Methodology

Industry

Topics

Market Imperatives

Region

Vendor

99 results in Everything

  • Zia Daniell Wigder
  • For eBusiness & Channel Strategy Professionals

    Blog:eCommerce in Brazil Charges Forward

    I returned yesterday from a short trip to Brazil - I spoke at eTail in São Paulo on Monday and spent a few days meeting with retailers, vendors and agencies. Some of the takeaways from...

    • For eBusiness & Channel Strategy Professionals

      Report:Latin America Online Retail Forecast, 2013 To 2018

      Trends In Brazil, Argentina, And Mexico

      A number of events over the next few years will focus the world's attention on Latin America. From presidential elections across the region that are set to have a substantial impact on domestic and...

      • Downloads: 476
    • For eBusiness & Channel Strategy Professionals

      Report:Predictions 2014: Global eCommerce Mandates Multiple Touchpoints And Business Models

      Eight Trends Set To Impact The Industry

      The past year saw a surge in eCommerce revenues around the globe, and 2014 will be no different. eCommerce brands in every country will continue to spread their global wings, expanding their...

      • Downloads: 669
    • For eBusiness & Channel Strategy Professionals

      Blog:Finding Technology Partners To Take Your eCommerce Brand Global

      Back in July, I wrote about our upcoming report on tools and technology for eCommerce globalization. We’ve just posted the report (clients can view it here) – in it, we dive into the...

      • For eBusiness & Channel Strategy Professionals

        Blog:eCommerce Evolution In Brazil

        Many brands eyeing Latin American eCommerce markets look first to Brazil, and with good reason. Brazil is Latin America’s largest online retail market by a wide margin and growth rates remain...

        • For eBusiness & Channel Strategy Professionals

          Charts & Figures:The eCommerce Globalization Playbook

        • For eBusiness & Channel Strategy Professionals

          Blog:Take Your eCommerce Business Global With Our New Playbook

          eCommerce revenues are soaring around the globe. This year, the US, Western Europe, and China alone will generate over $800 billion in online retail sales. Growth rates, too, remain staggering in...

          • For eBusiness & Channel Strategy Professionals

            Report:Understanding The Dynamics Of China's eCommerce Market

            China is set to be the world's largest eCommerce market by 2015. Growth in this market shows no signs of slowing down, but many of the forces driving sales differ from other eCommerce markets. This...

            • Downloads: 585
          • For eBusiness & Channel Strategy Professionals

            Blog:eCommerce Sales In Brazil, Mexico And Argentina Will More Than Double By 2019

            Latin America remains solidly on the radar of eCommerce leaders taking their brands global—at the same time, local players are rolling out sophisticated offerings of their own to compete with...

            • For eBusiness & Channel Strategy Professionals

              Charts & Figures:Marketplaces Are Becoming A More Popular Way For Brands To Sell Online

            • For eBusiness & Channel Strategy Professionals

              Report:Cross-Border eCommerce: The Opportunity For US Online Retailers

              International Shipping Solutions Provide A Low-Cost Way To Reach Global Online Shoppers

              eCommerce growth rates in many regions of the globe are outpacing eCommerce growth in the US. As a result, eBusiness executives at US online retailers are considering new ways to expand globally....

              • Downloads: 71
            • For eBusiness & Channel Strategy Professionals

              Blog:eCommerce Logistics Players in Emerging Markets

              In my post last month about global themes from recent events, I cited logistics as the scariest part of international expansion for eCommerce organizations. Nowhere is this more true than in emerging...

              • For eBusiness & Channel Strategy Professionals

                Charts & Figures:Forecast: Online Retail Spending In South Korea (B2C), 2012 To 2018

                Trends In China, Japan, South Korea, India, And Australia

              • For eBusiness & Channel Strategy Professionals

                Blog:eCommerce Evolution in Latin America

                I just got back from a couple of days at eTail Latin America in Miami — it was my third year at the event and I always come away having learned an enormous amount from the other attendees. This...

                • For eBusiness & Channel Strategy Professionals

                  Blog:Non-US Marketplaces For Brands

                  I’m currently finishing up my presentation for the Internet Retailer Conference & Expo in June: I’ll be presenting on the non-US marketplace options for brands as part of the global...

                  • For eBusiness & Channel Strategy Professionals

                    Blog:A Few Thoughts On eCommerce in Argentina

                    I spent several days in Buenos Aires last week which was fantastic – great fun and really helpful in terms of understanding what’s happening in the eCommerce market. Wednesday was the...

                    • For eBusiness & Channel Strategy Professionals

                      Blog:Five Global Marketplaces All Brands Must Know

                      Global online expansion is not the same game it was just a few years ago. Today companies are taking a multi-pronged approach to international expansion and looking at a variety of different ways to...

                      • For eBusiness & Channel Strategy Professionals

                        Charts & Figures:Retailers Such As Casa & Video Promote Buy Online, Pick Up In-Store

                      • For eBusiness & Channel Strategy Professionals

                        Blog:Creating Customer-Centric eBusiness Experiences In China

                        On March 19th, I’ll be joining several of my colleagues in Shanghai, China for our Summit for Marketing & Strategy Professionals. One of the themes we’ve been exploring recently is...

                        • For eBusiness & Channel Strategy Professionals

                          Blog:Reaching Jet-Setting Shoppers Online

                          Over the past few years, extensive media coverage has been dedicated to the billions of dollars that tourists spend while shopping in the US and what retailers are doing to cater to these foreign...

                          • For eBusiness & Channel Strategy Professionals

                            Blog:Some global themes from recent events

                            Over the past month, I’ve had the great fortune of taking part in three fantastic events: Forrester’s own Marketing & Strategy Summit in Shanghai, Demandware’s XChange Conference in...

                            • For eBusiness & Channel Strategy Professionals

                              Blog:Five Key Online Retail Trends In Latin America

                              color:#222222">Today, we published our new online retail forecast for Latin America, covering Brazil, Argentina, and Mexico (clients can read the report here). Driven by online retail revenues in...

                              • For eBusiness & Channel Strategy Professionals

                                Charts & Figures:The World Bank's Ease Of Doing Business Index Documents Wide Discrepancies

                              • For eBusiness & Channel Strategy Professionals

                                Charts & Figures:Several B2C Commerce Suites Vendors Excel When It Comes To Clients' Global Needs

                              • For eBusiness & Channel Strategy Professionals

                                Charts & Figures:Forecast: Online Retail Spending In India (B2C And C2C), 2012 To 2018

                                Trends In China, Japan, South Korea, India, And Australia