Duncan Jones

Vice President, Principal Analyst serving Sourcing & Vendor Management PROFESSIONALS

Duncan primarily contributes to Forrester's offerings for Sourcing & Vendor Management Professionals. He is a leading expert on software pricing and licensing and helps clients understand and address the effect of technology changes on software contracts. By researching enterprises' experience in dealing with large software vendors, including their negotiation successes and the problems they encountered later in the relationship, Duncan helps clients create and execute sound negotiation strategies and get advantageous software license and maintenance agreements.

He is also a leading expert on ePurchasing technologies, such as eProcurement, eSourcing, and electronic invoice presentment and payment (EIPP), and he advises clients on their application strategy in this area, how to make good choices between alternative solution providers, and how to get the best results from implementation.

Previous Work Experience

Prior to joining Forrester, Duncan worked for QAD, an international provider of enterprise solutions for manufacturing companies in various product management and product marketing roles. Most recently, he had global responsibility for radical changes to QAD's pricing and licensing strategy.

Duncan qualified as a chartered accountant with KPMG and then joined Courtaulds, a diverse multinational manufacturing company. He held various line finance and IT roles before becoming project manager in a corporate team, managing systems-enabled business improvement projects around the world.


Duncan has a first-class degree in mathematics from Hertford College at the University of Oxford and is a member of the Institute of Chartered Accountants in England and Wales.

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3 results in Reports

  • Duncan Jones
  • Packaged Solutions
  • Financial Services
  • For Sourcing & Vendor Management Professionals

    Report:Best Practices: Negotiating With Oracle

    How To Get A Good Deal On Licenses And Maintenance, Be They For Database, Middleware, Or Application Software

    Oracle's pricing is necessarily complex because of its wide portfolio. Regulatory restrictions, coupled with its size, have caused it to adopt highly centralized approval processes that can make...

    • Downloads: 1342
  • For Sourcing & Vendor Management Professionals

    Report:Case Study: A Large European Bank And Oracle Agree A Unique Contract Amendment

    A large European bank was considering adopting Oracle as its enterprisewide database choice, but its corporate legal policy for software purchases conflicted with Oracle's terms and conditions....

    • Downloads: 241
  • For Sourcing & Vendor Management Professionals

    Report:The EIPP Market Is Ripe For Consolidation

    Demand For Applications To Streamline Buy-Side Invoice-To-Pay Processes Will Continue To Grow Rapidly

    Most invoices start life in order management applications and end up in accounts payable (AP) products, yet almost all must first become paper, processed by expensive, slow, and error-prone human...

    • Downloads: 646