Ellen Carney

Principal Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Ellen is a principal analyst serving insurance eBusiness & Channel Strategy Professionals. Her research focuses on the eBusiness strategies, technologies, adoption trends, and best practices of property and casualty, life, group, and health insurers globally. Ellen works with insurance clients to understand how market forces are changing how consumers, groups, and distributors engage with insurance carriers and the role that technology plays in maximizing new opportunities.

Ellen most recently served the technology sales enablement role, writing research and providing advisory on how technology vendors sell and market their solution value to industry buyers, with a particular focus on the insurance, banking, and securities industries.

Previous Work Experience

Ellen brings nearly 20 years of experience in delivering technical and professional services to clients in a variety of industries and markets. She joined Forrester from ThruPoint, a New York-based professional services firm, where she was a principal consultant focusing on IT service business strategy to Global 100 clients in securities, banking, and insurance; telecommunications; and media and entertainment. Before joining ThruPoint, Ellen was a director and principal analyst for Gartner, following the infrastructure services market, including consulting, support, and managed services. Prior to her Gartner experience, Ellen spent seven years in a variety of sales enablement and support roles at the former Cabletron Systems, including strategic bid and proposal management; inclusion on approved vendor lists for corporate and global accounts; and master sales and GSA contract management.

Ellen has presented on vertical industry and role-based marketing in a variety of Forrester and client events. She has been cited in a number of publications, including Forbes, Fast Company, The Wall Street Journal, Best's Review, Insurance & Technology, and American Banker.

Education

Ellen received a B.S. in economics from Southern New Hampshire University.

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  • James L. McQuivey
  • For Chief Marketing Officer Professionals

    Blog:Having Faith In Apple Plus Beats

    A media frenzy arose last night when the Financial Times suggested it had word from the inside that Apple is closing in on buying Beats Electronics for $3.2 billion. The immediate response from all...

    • For CMO Professionals

      Report:Brief: Amazon Prime Music Reveals A Warning To Other Product Categories

      Music Is Now A Feature, Not A Product

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      • Downloads: 115
    • For Chief Marketing Officer Professionals

      Blog:Four Lessons On Wearables From LeWeb Paris 2014

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      • For CMO Professionals

        Charts & Figures:Three Organizational Approaches To Digital Disruption

      • For CMO Professionals

        Report:Start To Build Your Ultimate Customer Relationship

        Digital Platforms Pave The Way For Others To Build Powerful Lifestyle-Enhancing Relationships

        Thanks to digital disruption, consumers have fully embraced a world where they use digital enablers to connect with companies more deeply than ever before. Digital platform providers like Amazon.com,...

        • Downloads: 428
      • For Chief Marketing Officer Professionals

        Blog:Google Takes Aim At A Content Platform Strategy With Not One But Two New Gadgets

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        • For Chief Marketing Officer Professionals

          Blog:Why My Hardcover Book Counts As Digital Disruption

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          • For Chief Marketing Officer Professionals

            Blog:YouTube Wants You To Pay So It Can Have More Of Everything

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            • For CMO Professionals

              Charts & Figures:Three Obstacles That Hamper Digital Disruption

            • For Chief Marketing Officer Professionals

              Blog:CES 2014 Roundup In Three Bullets

              The madness that is the Consumer Electronics Show (CES) has finally subsided, people are safely home (some never arrived thanks to cancelled flights), and we’ve had sufficient time to read the...

              • For Infrastructure & Operations Professionals

                Report:Brief: How I&O Leaders Should Prepare For Apple's Leap Into The Wearables Market

                Apple's iWatch Will Become A Critical Tool For Workforce Enablement And Customer Interactions

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                • Downloads: 105
              • For Chief Marketing Officer Professionals

                Blog:Sony Should Have Been A Digital Contender

                (See a more detailed and interactive version of this post on touchcast, by clicking on "View Interactive Version" in the video above or visiting TouchCast.) News out today confirms that Sony...

                • For CMO Professionals

                  Report:Brief: HBO Won't Go As Direct As You Think

                  Why HBO Will Succeed, Others Will Follow, And TV Will Thrive

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                  • Downloads: 82
                • For Chief Marketing Officer Professionals

                  Blog:Sony Should Fight Fire With Fire And Post "The Interview" Online For Free

                  Late last night, Sony revealed that it would pull The Interview from its release schedule. This decision was made in response to the step taken by the major theater chains, all agreeing that they...

                  • For Chief Marketing Officer Professionals

                    Blog:What it Means That Apple's iPad Crossed The 100 Million Mark

                    In just a few hours I will be on stage keynoting Forrester's eBusiness and Channel Strategy Forum: Seizing Opportunity From Digital Disruption. This is an exciting event because it was one year...

                    • For Chief Marketing Officer Professionals

                      Blog:Digital Disruption Likely To Come From Outside Your Industry

                      Once upon a time, you could trust that your business was insulated from disruptive innovation because only people already in your industry had the skills and the tools to try to change your industry....

                      • For Chief Marketing Officer Professionals

                        Blog:Ultra HD TV: Déjà Vu All Over Again

                        I swear I've been here before. Not here, as in here at CES, where I spent the week checking my product assumptions against the actual offerings arrayed on the showfloor. But here, as in at a...

                        • For Chief Marketing Officer Professionals

                          Blog:Wal-Mart Uses Boxee TV To Accelerate Cord-Shaving

                          This week Wal-Mart announced that it would put significant weight behind the new Boxee TV box, a $99 set-top box that competes with the market-leading Apple TV and the runner-up Roku boxes. Wal-Mart...

                          • For CMO Professionals

                            Charts & Figures:The Companies Working Their Way Into TV's Future Come From Many Angles

                            Content Trumps Distribution In TV's Future

                          • For Chief Marketing Officer Professionals

                            Blog:Twitter Fails To Build Future of Music - But Wasn’t Trying

                              background:white">Twitter #music is now out and people are abuzz about how elegant it is while also murmuring about what it means that Twitter – a company with no direct music expertise...

                            • For Chief Marketing Officer Professionals

                              Blog:CES 2013: The Four-Sentence Summary

                              I know what you're thinking: CES is so last week already. But the lessons of CES will follow -- some would say haunt -- us all year long, so it's worth a sober summary of last week's...

                              • For Chief Marketing Officer Professionals

                                Blog:Change The Interface, Change The World: Microsoft HoloLens Takes Computing’s Next Giant Leap

                                Windows 10 comes with holographic computing built into it. And to prove that it’s serious about holography, the company announced Microsoft HoloLens, a headset that lets people interact with...

                                • For CMO Professionals

                                  Report:Brief: Microsoft HoloLens Changes Everything With The Next Natural Computing Interface

                                  CMOs Will Have To Support The Digital Experiences That Holographic Computing Enables

                                  With the launch of its Windows 10 operating system, Microsoft revealed an unexpected aspect of the new Windows 10 platform: a holographic interface that will launch with a dedicated headset called...

                                  • Downloads: 90
                                • For CMO Professionals

                                  Report:The Fight To Control The TV Becomes A Platform War

                                  The fight to control the TV is a battle for the more than 114 million TV households that, until now, have been under the quiet control of cable and satellite providers and the broadcast and cable...

                                  • Downloads: 1031
                                • For Marketing Leadership Professionals

                                  Blog:The End Of The Revolution, The Beginning Of A Better Way

                                  As I write this, I am sitting in Boston’s Logan airport surrounded by healthy- but somber-looking people clad in the yellow and blue of the official jersey of the Boston Marathon. Some are...