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Enterprise Architecture Professionals

Enterprise Architecture (EA) Professionals have to shift their focus from technology standardization and cost reduction to customer-driven technology capabilities.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth; utilize agile, stakeholder-driven methodologies; and adopt wider people, process, information, and technology competencies.

Who this role is for:

Enterprise Architect
Business Architect
Technology Architect
IT Architect

Challenges facing today’s Enterprise Architecture Professionals:

Architect the customer experience.

Great CX Strategies Need EA Insight

The Business Process Management Playbook

Engage business in innovation.

Elevate Digital Disruption Like China's Leading Innovators

It's Time For Tech Management To Get Into The Mobile Game

Embed big data into business.

The Path From Data To Action For Technologists

The Data Management Playbook

Latest Research For This Role

Report: Understand EA Stakeholders And Their Needs

Stakeholder Needs: The EA Practice Playbook

May 15, 2017 | Alex Cullen

Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is challenging,...

Report: The Future Of CCM: Communications-As-A-Service

Enterprise Cloud Environments Will Orchestrate Diverse Communications Services

May 10, 2017 | Craig Le Clair

Customer communication has increased in volume, speed, and personalization and is now delivered from a variety of platforms and applications. Coordination of outbound communications with customers is...

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Analysts Serving This Role

  • Craig Le Clair

    Craig Le Clair

    Digital & Electronic Signatures (eSignatures), Collaboration Platforms...

  • Alex Kramer

    Alex Kramer

    Analytics Applications, Project Portfolio Management (PPM)...

  • Cheryl McKinnon

    Cheryl McKinnon

    Records Management, Message Archiving...

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Upcoming Events For This Role

Forum: Digital Transformation Europe 2017

June 8, 2017 - June 9, 2017

Webinar: Use Objectives And Key Results To Optimize Strategic Project Portfolio Management

June 15, 2017

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